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Participant
March 4, 2016
Question

Password rejections on screen

  • March 4, 2016
  • 1 reply
  • 279 views

Trying to update Flash Player.  Reach install screen and Adobe asks (again) for username and password, then rejects each attempt.  Have tried numerous times over 6 week period even after changing password (5 times) to assure I had the right one.  Why?

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1 reply

Participating Frequently
March 4, 2016

Hi,

What is the OS and browser you are using?

Thanks

Participant
March 4, 2016

OS X 10.10.5, and Safari

_maria_
Legend
March 8, 2016

Hi,


This is the OS, not Flash Player, prompting for the password.  Please see What userid & password do I need to install Flash Player? for more information.

--

Maria