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Participant
March 4, 2016
Question

Password rejections on screen

Trying to update Flash Player.  Reach install screen and Adobe asks (again) for username and password, then rejects each attempt.  Have tried numerous times over 6 week period even after changing password (5 times) to assure I had the right one.  Why?

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3 replies

Participating Frequently
March 4, 2016

Hi,

What is the OS and browser you are using?

Thanks

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Participant
March 4, 2016

OS X 10.10.5, and Safari

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_maria_
Legend
March 8, 2016

Hi,


This is the OS, not Flash Player, prompting for the password.  Please see What userid & password do I need to install Flash Player? for more information.

--

Maria

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