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Hi Pajkaa

I'd like to review the Flash Player installation log files to investigate further. Please provide the following log files:

• FlashInstall.log saved at C:\Windows\System32\Macomed\Flash
• Adobe_ADM.log and Adobe_GDE.log saved at C:\Users\<YourUserID>\AppData\Local\Temp\Adobe_ADMLogs

Upload the files to cloud.acrobat.com/send using the instructions at How to share a document and post the link to the uploaded files in your reply.

Thank you.

Hi,

Are you logged in as the administrator in your machine? Could you post a screenshot of the issue you are observing.

Thanks!