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June 13, 2012
Question

Playback Problems with WinXP and Flash Player 11.3

  • June 13, 2012
  • 2 replies
  • 3048 views

Deactivating RealPlayer Browser Plugin as described didn't help. I highly doubt it's the RealPlayer Plugin (which is running fine since ages btw), because all is running fine on a Windows XP machine were the identical RealPlayer Plugin is installed.

I rather think it might be an incompability of the Flash Plugin and protected mode under Win 7 64bit, because afaik it's running with Win 7 32bit.

This topic has been closed for replies.

2 replies

jeromiec83223024
Inspiring
June 15, 2012

I'm branching this to a new discussion as the issue you're experiencing is unrelated to the conversation around Protected Mode and Firefox 13.

Please check out the Video troubleshooting guide here:

http://helpx.adobe.com/flash-player/kb/video-playback-issues.html

If you continue to experience issues, I'm very interested in following up and collecting additional diagnostic information from you.

Either way, please let us know what happens.

Thanks!

chris.campbell
Legend
June 13, 2012

Protected Mode is not available on XP, which is why you aren't seeing the problem occur with that operating system.

June 15, 2012

Chris Campbell schrieb:

Protected Mode is not available on XP, which is why you aren't seeing the problem occur with that operating system.

But is protected mode the reason? Remember, disabling protected mode as discribed didn't help. So I still think, it's not too unlikely it's an incompatibility of the latest flash version with Win 7 64bit.

chris.campbell
Legend
June 15, 2012

What exactly are you experiencing?  What browser are you using?

Sorry if you've already stated this, but I don't see it in the first post on this thread.