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Participant
October 28, 2015
Answered

Player Output Problem with Chrome on Windows 10

  • October 28, 2015
  • 3 replies
  • 822 views

PepperFlash runs for me in Chrome, but half of the video screen is blurred---as if it takes the video input for the center pixel line and treats that as the input for every pixel column to the right of center.  The left half of the video screen plays just fine.  This problem manifests for me on most flash sites.  Facebook, Netflix, HBOGO, etc.  See attached image below.

I've taken the basic steps suggested by Adobe: cleared the cache, reinstalled Chrome, closed other programs.  None help.

Running Windows 10, and the most up-to-date version of Chrome (and hence PepperFlash).

The problem started after upgrading to Windows 10, so I suspect that's the culprit, but I've not seen any indication of a similar problem here in the forums.

Flash runs fine in IE, but of course that's a different beast...

Any suggestions on what to do?

This topic has been closed for replies.
Correct answer ydfyce

Solved my problem anyway.  The problem was the Intel Graphics driver.  I'm assuming some conflict was generated by the windows 10 install.  I dl'd the Intel Driver Update Utility (Intel® Driver Update Utility) ran it, installed the recommended update and the problem was solved.

3 replies

ydfyceAuthorCorrect answer
Participant
December 10, 2015

Solved my problem anyway.  The problem was the Intel Graphics driver.  I'm assuming some conflict was generated by the windows 10 install.  I dl'd the Intel Driver Update Utility (Intel® Driver Update Utility) ran it, installed the recommended update and the problem was solved.

jeromiec83223024
Inspiring
December 10, 2015

Sweet, glad you got it resolved.

Just for posterity, the video troubleshooting guide is the best place to start for issues like this:

https://helpx.adobe.com/flash-player/kb/video-playback-issues.html

If you're still stuck, please follow the directions in the guide on providing the dxdiag report and additional information about what you tested and saw.

Participant
November 5, 2015

I have the same issue with Windows10.  The right half of the video screen goes blurred during streaming.  happens not only when Chrome is used, it occurs when Edge and mp4 are used.