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hfghfgh454
hfghfgh454
Known Participant
December 13, 2017
Question

Playing Flash files on LMS (Sumtotal & SuccessFactors)

  • December 13, 2017
  • 2 replies
  • 681 views

We are seeing a thin black line appearing next to the Flash animations we created when played through our Sumtotal LMS.  We are also converting to the SuccessFactors LMS and the same black line is appearing in that system as well.  It seems to happen every time the animations are occurring and it disappears when the animation is static.  The animations were created back in 2015 using an earlier version of Flash.  Any advice would be greatly appreciated!

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    2 replies

    jeromiec83223024
    jeromiec83223024
    Inspiring
    December 20, 2017

    You might try disabling hardware acceleration. 

    Instructions are in the video troubleshooting guide:

    https://helpx.adobe.com/flash-player/kb/video-playback-issues.html

    hfghfgh454
    hfghfgh454Author
    Known Participant
    December 20, 2017

    I’ll give that a try. Thanks!

    jeromiec83223024
    jeromiec83223024
    Inspiring
    December 13, 2017

    Is it specific to a browser or operating system? 

    If you run the mouse through the area that isn't drawing when the stripe appears, does it get filled in?

    hfghfgh454
    hfghfgh454Author
    Known Participant
    December 19, 2017

    We are using IE 11. Could this be an issue with the latest browsers and older versions of Flash. If we re-publish the old Flash files using Adobe Animate will that correct the issue?

    Thanks

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