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wataka35
Participant
March 21, 2011
Question

please help

  • March 21, 2011
  • 1 reply
  • 308 views

am tiring to install flash player but i keep getting this message     the installation encountered errors:     a required file  (c:\Windows\system32\Macromed\Flash\FlashUtil10n_Plugin. exe:5)  could not be written due to insufficient permission.     Thanks!

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    1 reply

    pwillener
    pwillener
    Legend
    March 21, 2011

    Try the following

    • download the uninstaller from http://kb2.adobe.com/cps/141/tn_14157.html
    • close all browser windows and messenger applications
    • run the downloaded uninstaller
    • restart Windows
    • using Windows Explorer, go to C:\Windows\system32\Macromed\Flash
    • delete any remaining files in there

    Now try the install again.

    W
    wataka35Author
    Participant
    March 21, 2011

    hello i did as you said and it still giving me the same message .

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