Please Help?No Sound AGAIN -YouTube-http://www.codecguide.com/fix_for_flash_sound_problems.htm
Hi! The same problem as in Sept.2010. I did EVERY thing on the codec guide website http://www.codecguide.com/fix_for_flash_sound_problems.htm
Frustrating!!!
I did it all, checked it ALL and Upgraded anything/everything possible. Please see my notes below for the details? The original forum note from Sept. is also included at the bottom of the page, with the results.
I am at a COMPLETE Loss and do not know what else I can do? I will APPRECIATE anything you might have to offer, and with that I will greatly THANK YOU in advance. --- Charlotte (uccharisme) in Northern California
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You have version 10,2,153,1 installed uccharisme AdobeFlash Forum copy sent 3/2811 HELP!
3/28/2011 SAME problem AGAIN - Underlined results did EVERYTHING on this list Noted with Underlined and BOLD at the end of the sentence.
* Also see below September 28, 2010 notes / changes
11 fixes for no sound in Flash videos http://www.codecguide.com/fix_for_flash_sound_problems.htm
Most video websites, such as YouTube, use Flash for their videos. A lot of people have problems with the Adobe Flash browser plugin. The most common problem is that the sound is not working. Below you can find 10 solutions for Flash related sound problems.
1. Flash stores its files in a temporary files folder. A corrupt download can cause the sound problems.
Delete the following folders:
C:\Documents and Settings\%UserName%\Application Data\Adobe\Flash Player DELETED
C:\Documents and Settings\%UserName%\Application Data\Macromedia\Flash Player Will NOT LET ME DELETE
2.
Empty your temporary internet files.
Internet Explorer: Tools -> Internet Options <------------------------------------------------------------------Cleared them Both, IE and FF
Firefox: Tools -> Clear Private Data
Opera: Tools -> Delete Private Data
3.
Empty your temporary files folder.
Use this command to empty your temporary files folder:
Start -> Run -> RMDIR /S /Q "%TEMP%" Windows cannot find RMDIR
4.
Install the latest version of the Flash plugin. You can download it HERE.http://get.adobe.com/flashplayer/
If you have problems upgrading the plugin, then uninstall your existing version first with this tool. Close your browser(s) before you run the uninstall tool. <--- Installed Successfully! Plug-In # 10____in C Program Files
5.
Run the K-Lite Codec Tweak Tool. Near the top you should see an option to fix the sound (Midi, WaveOut). Select that and press Next. If the option is grayed out, then that particular registry fix is not needed. This fix will restore a missing "wavemapper" registry key.<---- What is a K-Lite Codec Tweak Tool? SEARCHED Nothing with that name was found
6.
Go to the Flash Player Settings Manager website. Click HERE.
Check the box called "Allow third-party Flash content to store data on your computer." was already checked from last time I did this
7.
Go to the Flash Player Settings Manager website. Click HERE.
Click on the button to remove the data that the Flash plugins has stored for websites that you have visited.
8. Check if your sound device settings are correct:
Start -> Settings -> Control Panel -> Sound and Audio Devices -> Audio <--- did NOT do, these are correct unchanged
9.
If you have QuickTime installed, then go to the ***QuickTime control panel.
On the Audio tab, set "Default Music Synthesizer" to "General MIDI".<-- Changed to MIDI
On the Advanced tab, disable "Enable playback of Adobe Flash tracks".<---------------There is NO Adobe Flash Track Option listed in Quick Time/Advanced
On the browser tab, click on "MIME Settings". Under "Miscellaneous", make sure "Flash media" is unchecked.<----- Misc. box was unchecked - There is No "Flash media" in the drop down list Only SMIL 1.0 Miscellaneous File Formats
**** 9.
If you have QuickTime installed, then go to the QuickTime control panel. <--- Not Control Panel It IS Prefrences
10.
Check if the file msacm32.drv is present in the C:\Windows\system32 folder. If not, copy it from another PC (that has the same version of Windows) and place the file in the system32 folder. If you are using a 64-bit version of Windows, then the file should be present in the C:\Windows\SysWOW64 folder.<--- Yes! INSTALLED
11.
If you are also having sound problems with other applications, then re-installing your audio drivers might solve the problem.
3/28/2011 - END
___________________________________________________________________________________________________________________________________________
http://forums.adobe.com/thread/730760
new post Tuesday, September 28, 2010 10:52:52 PM
Hello! I am starting a new thread because I haven't gotten an answer at the above copied URL / question regarding NO SOUND. I have made a better copy here in hopes that I will be able to have a solution sometime soon.
Please see a shorter less complicated version from the URL original thread below.
* When I uninstalled I did not go to IE and uninstall from there separtely. (I just thought of that and wondered if I should have)?
I would Greatly APPRECIATE GETTING A REPLY! THANK YOU IN ADVANCE, Char
___________________________________________________________________________________
September 28, 2010
I am using Windows XP Prof. PC 32 bit.
I uninstalled and reinstalled -
Restarted the computer.. here is the current info. after reinstalling:
From http://www.adobe.com/software/flash/about/
Windows Internet Explorer (and other browsers that support Internet Explorer ActiveX controls and plug-ins) 10.1.85.3
Windows Firefox, Mozilla, Netscape, Opera (and other plugin-based browsers) 10.1.85.3
Macintosh - OS X Firefox, Opera, Safari 10.1.85.3
Linux Mozilla, Firefox, SeaMonkey 10.1.85.3
Solaris Mozilla 10.1.85.3
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
OLD - ADDITIONAL HISTORY BEFORE UNINSTALL AND REINSTALL
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
*** Flash10c.ocx File version: 10.0.32.18 Type: Active X Cointrol
*** 2. FlashInstall Type: Text Document
*** 3. flashplayer.xpt Type: XPT File
*** 4. FlashUtil10c File version: 10.0.32.18 Type: Application
*** 5. FlashUtil10i Plugin File version:10.0.82.76 Type: Application
*** 6. install Type: Text Document
*** 7. NPSWF32.dll File version:10.0.82.76 Type:Application Extention
*** 8. uninstall_activeX File version:10.0.32.18 Type:Application
FF Plugin Shockwave Flash 10.0.82.76 Shockwave Flash 10.1 r 82 Enabled
IE Add ons Shockwave Flash Object Enabled IE : LISTED: 10.0.32.18 Enabled
---------------------------------------------------------------------- ----------------------------------
Name: Shockwave Flash Object
Publisher: Adobe Systems Incorporated
Type: ActiveX Control
Version: 10.0.32.18
File date:
Date last accessed: Today, September 14, 2010, 1 minute ago
Class ID: {D27CDB6E-AE6D-11CF-96B8-444553540000}
Use count: 243
Block count: 0
File: Flash10c.ocx
Folder: C:\WINDOWS\system32\Macromed\Flash
Copy of someone elses simular problem and answer: Re: Flash Player 10 not working in specific sites
Hi, thanks. Well the fact that you could see the animation means you have Flash Player Installed correctly and the latest version. However, I would like you to Use IE and go to Tools, Manage Addons. Then look for "Show"(very light text) and look in All Add ons for Shockwave Flash Object and make sure it is Enabled. It should also say vs 10.1.82.76. -->
***MINE IS: IE 10.0.32.18 ***
Then use FF(Firefox) and go to Plugins and look for Shockwave Flash vs 10.1.82.76 and make sure it is Enabled.
*** MINE IS: FF: Shockwave Flash 10.0.82.76 AND Shockwave Flash 10.1 r82 ***
*** the installer(s)* for Internet Explorer ?? Do I need to uninstall both places?
You seem to have an old version of Flash Player; I suggest you update to the latest version using
* the uninstaller from http://kb2.adobe.com/cps/141/tn_14157.html
*** the installer(s)* for Internet Explorer http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player_ax.exe
* for all other browsers http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe
Make sure that no browser windows are open when you run the uninstaller / installer(s).
If you still have no sound after upgrading to the latest Player, check out this article http://kb2.adobe.com/cps/837/cpsid_83739.html
9/26/2010 9:16pmDid not send this message EDITED and sent simular
From: Pat Wellner - (written backwards)
Hello again.
This is SO FRUSTRATING!
I have had no sound for a very long time now.
Not your problem, mine!
I uninstalled and reinstalled - Followed all of your advise, Thank you for responding!
Restarted the computer.. here is the current info. after reinstalling:
From http://www.adobe.com/software/flash/about/
----------------------------------------------------------------------------------------------------------------------------
At least their all using the same version now, IE and FF were using different versions when I checked last time!
I also visited the website you suggested for the Adobe settings, I found it interesting but have no clue
as to what I am supposed to do there? I read the entire page, went through each oif the different settings
but don't understand how that applies to my no sound problem!
*** I am also not getting the Windows start up sounds, closing etc. Does this make and difference?
Or help identify the problem any further?
I checked out the Realtek website - Realtek Semiconductor Corp AC97 Audio for VIA (R) Audio Controller 12/28/2006
5.10.0.6210
I am afraid of doing anything without some kind of direction.- - - Please HELP?
Any more idesa? Suggestions?
YOU are Very much Appreciated.
Thanks again, Char
Uninstalled and Reinstalled - STILL NO SOUND From http://www.adobe.com/software/flash/about/
Windows Internet Explorer (and other browsers that support Internet Explorer ActiveX controls and plug-ins) 10.1.85.3
Windows Firefox, Mozilla, Netscape, Opera (and other plugin-based browsers) 10.1.85.3
Macintosh - OS X Firefox, Opera, Safari 10.1.85.3
Linux Mozilla, Firefox, SeaMonkey 10.1.85.3
Solaris Mozilla 10.1.85.3
----------------------------------------------------------------------------------------------------------------------------
You seem to have an old version of Flash Player; I suggest you update to the latest version using
* the uninstaller from http://kb2.adobe.com/cps/141/tn_14157.html
* the installer(s)* for Internet Explorer http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player_ax.exe
* for all other browsers http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe
Make sure that no browser windows are open when you run the uninstaller / installer(s).
If you still have no sound after upgrading to the latest Player, check out this article http://kb2.adobe.com/cps/837/cpsid_83739.html
went to the above site, copied the URL below its all settings - I have no clue as to what I need to do with those! Ihttp://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager09.html
--------------------------------------------------------
uninstalled reinstalled no sound:
http://kb2.adobe.com/cps/837/cpsid_83739.html#main_confirm_proper_installation
Realtek Semiconductor Corp AC97 Audio for VIA (R) Audio Controller 12/28/2006
5.10.0.6210
Microsoft Windows Hardware Compatibility Publ
Realtek
http://218.210.127.131/faqs/
http://218.210.127.131/faqs/faqsView.aspx?Langid=1&PNid=2&PFid=5&Level=3&Conn=3
http://218.210.127.131/faqs/faqsView.aspx?Langid=1&PNid=2&PFid=6&Level=3&Conn=3
Welcome uccharisme
Using yahoo email as ID
http://kb2.adobe.com/cps/141/tn_14157.html
4. Run the uninstaller. If you see the message "Do you want to allow the following program to make changes to this computer?", click Yes.
IT professionals: Find information on command line options at "Installation issues when switching between release and debugger versions during development and testing".
Important! If any applications are using Flash Player when you run the uninstaller, uninstall may complete without deleting all the necessary files. If you accidentally left any applications open, close all applications and run the uninstaller again. Applications that use Flash Player include web browsers such as Internet Explorer, instant messaging clients such as AOL Instant Messenger, stand-alone SWF applications (*.swf files), and projectors (*.exe files that play Flash content).
5. Restart your computer.
6. Open the About Adobe Flash Player page to verify that you have uninstalled Flash Player. If you see an information box similar to the one below, Flash Player was not uninstalled:
------------------------------------------
VERSION INFORMATION
You have version
10.1.53.64 installed
-----------------------------------------
In this case, repeat these steps to uninstall Flash Player.
Uninstallation succeeded if:
* The About Adobe Flash Player page tells you that Flash Player cannot be found and needs to be installed
or
* You see a "broken" image such as a blue diamond or a question mark where the Version Information box would normally appear.
More solutions
For information on command line switches for the uninstaller, see "Installation issues when switching between release and debugger versions during development and testing".
For information on installing Flash Player on a Windows system, see "Troubleshoot Flash Player installation | Windows".
For information on installing Flash Player on an Intel-based Mac, see "Can't install Flash Player | Intel-based Mac OS".
Visit the Adobe Flash Player Help and Support page for help with top issues.
==============
DivX Help: http://support.divx.com/
------------------------------------------------
9/22/2010 http://forums.adobe.com/post!input.jspa?containerType=14&container=2168
10:PM
POSTED: http://forums.adobe.com/thread/726781
Name charIam
Hello!
I have read through other discussions so I am prepared!
I am using Windows XP Prof. PC 32 bit.
I did the checking with the Adobe / Forum website - as to what version I am using in Flash: I was able to get animation - NO Sound
I copied this information in hope that you'll see what I need to do!
*** Flash10c.ocx File version: 10.0.32.18 Type: Active X Cointrol
*** 2. FlashInstall Type: Text Document
*** 3. flashplayer.xpt Type: XPT File
*** 4. FlashUtil10c File version: 10.0.32.18 Type: Application
*** 5. FlashUtil10i Plugin File version:10.0.82.76 Type: Application
*** 6. install Type: Text Document
*** 7. NPSWF32.dll File version:10.0.82.76 Type:Application Extention
*** 8. uninstall_activeX File version:10.0.32.18 Type:Application
FF Plugin Shockwave Flash 10.0.82.76 Shockwave Flash 10.1 r 82 Enabled
IE Add ons Shockwave Flash Object Enabled IE : LISTED: 10.0.32.18 Enabled
------------------------------
Name: Shockwave Flash Object
Publisher: Adobe Systems Incorporated
Type: ActiveX Control
Version: 10.0.32.18
File date:
Date last accessed: Today, September 14, 2010, 1 minute ago
Class ID: {D27CDB6E-AE6D-11CF-96B8-444553540000}
Use count: 243
Block count: 0
File: Flash10c.ocx
Folder: C:\WINDOWS\system32\Macromed\Flash
----------------------------
------- File name/File Version/ Type ----------
--------------------------------------------------------------------------------
I COPIED THE FOLLOWING FROM THE ADOBE FORUM WEBSITE:- PLEASE NOTE *** *** MY NOTES
Re: Flash Player 10 not working in specific sites
Hi, thanks. Well the fact that you could see the animation means you have Flash Player Installed correctly and the latest version. However, I would like you to Use IE and go to Tools, Manage Addons. Then look for "Show"(very light text) and look in All Add ons for Shockwave Flash Object and make sure it is Enabled. It should also say vs 10.1.82.76. -->
***MINE IS: IE 10.0.32.18 ***
Then use FF(Firefox) and go to Plugins and look for Shockwave Flash vs 10.1.82.76 and make sure it is Enabled.
*** MINE IS: FF: Shockwave Flash 10.0.82.76 AND Shockwave Flash 10.1 r82 ***
-----------------------------------------------------------------------------------
I do not know if these answers (above) apply completely to my problem, they were very simular!
PLEASE Advise? I am not even sure if the problem is with Adobe... feeling stupid! -- Understanding all of this is difficult for me to absorb!
I would Appreciateany help you can provide, I haven't had sound in a long time. Other sounds from my file work fine.
Thank you, Char
===================================================================================
Hi! I have been reading / researching - going without YouTube sound for a very long time! I hope you can help? I am writing to you because I couldn't find a way to post a new question in the Flash forum. I read your response to a simular question, and also read the instructions that Adobe supplied before posting onto a forum.
I am using Windows XP Prof. PC 32 bit.
I did the checking with the website you provided - as to what version I am using in Flash: I was able to get animation - NO Sound
*** Flash10c.ocx File version: 10.0.32.18 Type: Active X Cointrol
*** 2. FlashInstall Type: Text Document
*** 3. flashplayer.xpt Type: XPT File
*** 4. FlashUtil10c File version: 10.0.32.18 Type: Application
*** 5. FlashUtil10i Plugin File version:10.0.82.76 Type: Application
*** 6. install Type: Text Document
*** 7. NPSWF32.dll File version:10.0.82.76 Type:Application Extention
*** 8. uninstall_activeX File version:10.0.32.18 Type:Application
FF Plugin Shockwave Flash 10.0.82.76 Shockwave Flash 10.1 r 82 Enabled
IE Add ons Shockwave Flash Object Enabled IE : LISTED: 10.0.32.18 Enabled
The end of this forum note was to uninstall - Here is what it said:
The fix for this is to uninstall Flash and then delete the following registry key (Admin rights will be required).
HKEY_CLASSES_ROOT\MIME\Database\Content Type\application/x-shockwave-flash
I don't know how to access this information, and don't know if it will fix my sound problems. Everything plays EXCEPT YouTube or other outside videos play without sound.
If you have any other suggestions I would Appreciate hearing from you!
PLEASE HELP! I'm desperate! *-)
Many Thanks!
Char -uccharisme
updating the device drivers for your graphics\video card to the latest version
http://www.adobe.com/software/flash/about/
Name: Shockwave Flash Object
Publisher: Adobe Systems Incorporated
Type: ActiveX Control
Version: 10.0.32.18
File date:
Date last accessed: Today, September 14, 2010, 1 minute ago
Class ID: {D27CDB6E-AE6D-11CF-96B8-444553540000}
Use count: 243
Block count: 0
File: Flash10c.ocx
Folder: C:\WINDOWS\system32\Macromed\Flash
http://forums.adobe.com/thread/720300?tstart=0
C\WINDOWS\system2\Macromed\Flash
File name/File Version/ Type
1. Flash10c.ocx File version: 10.0.32.18 Type: Active X Cointrol
2. FlashInstall Type: Text Document
3. flashplayer.xpt Type: XPT File
4. FlashUtil10c File version: 10.0.32.18 Type: Application
5. FlashUtil10i Plugin File version:10.0.82.76 Type: Application
6. install Type: Text Document
7. NPSWF32.dll File version:10.0.82.76 Type:Application Extention
8. uninstall_activeX File version:10.0.32.18 Type:Application
Re: Flash Player 10 not working in specific sites
Hi, thanks. Well the fact that you could see the animation means you have Flash Player Installed correctly and the latest version. However, I would like you to Use IE and go to Tools, Manage Addons. Then look for "Show"(very light text) and look in All Add ons for Shockwave Flash Object and make sure it is Enabled. It should also say vs 10.1.82.76. --> ______________________________________________________________IE 10.0.32.18
Then use FF(Firefox) and go to Plugins and look for Shockwave Flash vs 10.1.82.76 and make sure it is Enabled.
FF:
Shockwave Flash
10.0.82.76
Shockwave Flash
10.1 r82
The latest build of Flash is 10.1.82.76, a security update. The installation of that update created a permissions conflict on my system and at least one other which caused embedded Flash content to not display.
The fix for this is to uninstall Flash and then delete the following registry key (Admin rights will be required).
HKEY_CLASSES_ROOT\MIME\Database\Content Type\application/x-shockwave-flash
Then install Flash and the permission mask should now be correct. A quick test of embedded content will confirm."
After trying various ideas over the past three weeks, this was the only one that worked for me.
Please spread this fix it was so frustrating.
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