Plug In Failure - Exclamation Mark

Question

I keep getting "plug in failure" and a big exclamation mark when watching videos online.

I have tried un-installing and installing flash player several times but it doesn't seem to do anything.

I have a mac OS X Yosemite - version 10.10.5

Safari version 9.0.3

Under the flash system preferences it says " NPAPI plug in version 20.0.0.286 in installed" if that makes a difference.

I do not know much about computers and would really appreciate help

Thank you

jeromiec83223024 · Accepted Answer

This keeps popping up:Are you using the debugger version of Flash Player? You can check by right-clicking on the content. If you see "Show Redraw Regions" in the list, you're using the debugger.If that's the case, you should switch back to the release player. Not sure if it will make the OOM problem go away, but it will perform much better, and you won't see all the error message that the ActionScript content is throwing.You'll have to uninstall, then reinstall the release build.Uninstall Flash Player - Mac:https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.htmlDownload the installer from here:http://get.adobe.com/flashplayer

Kratika Agarwal · Answer

Hi,Please go to below page and click on check now button:Adobe - Flash PlayerPlease share the Flash player version you are using.Also mention any particular Flash URL for which this issue occurs with steps to reproduce the issue so that we can look into it.Thanks

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