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Anonymous
June 13, 2016
Question

Problem installing Adobe Flash

  • June 13, 2016
  • 1 reply
  • 150 views

I am using Firefox v. 47.0 and Mac OS 10.9.5. I have been getting messages to update Flash when I use Firefox. I downloaded the latest version but installation always fails. I have noticed on the forum that others are having the same problem. Obviously something is going on with Flash. Can anyone help?

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    1 reply

    _maria_
    _maria_
    Legend
    June 13, 2016

    We'll need more information to troubleshot the failure.  Please review the FAQ Where do I find the Flash Player installation log on the Macintosh? for instructions on obtaining the various log files and uploading them to cloud.acrobat.com/send.  Post the link to the uploaded files in your reply.

    Thank you.

    --

    Maria

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