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P
Po_Ching_Hui
Participant
September 21, 2012
Question

Problem to approve Adobe Flash Player 11.4.402.278 in SCE

  • September 21, 2012
  • 1 reply
  • 5098 views

We have System Center Essentials 2010 (version 7.0.2432.1)

OS - Windows Server 2008 R2 SP1

We use http://fpdownload.adobe.com/get/flashplayer/current/licensing/win/AdobeFlashPlayerCatalog_SCUP.cab to import Adobe Flash Player updates into system center

Starting from 11.4.XXX, we are having issues to download flash player updates

Error shows on System Center Essentials:

The remote server returned an error: (403) Forbidden.

   at System.Net.WebClient.DownloadFile(Uri address, String fileName)
   at Microsoft.SystemCenter.Essentials.UI.Console.UpdatesSpace.Forms.ApproveUpdateForm.BackgroundWorkerApproveUpdatesDoWork(Object sender, DoWorkEventArgs e)

We don't have any problems on Reader 10.1.4 update or Acrobat 10.4.4 update

Does anybody else have similar issue?  We need to determine it is Adobe issue or Microsoft issue

Any help will be great

Thank you

This topic has been closed for replies.

1 reply

P
Po_Ching_HuiAuthor
Participant
September 24, 2012

We found the root cause of our problem.  It is our problem

I exported the Adobe Flash Player 11.4.402.278 to XML and reviewed the code.  The download path of the msi (OriginUri=http://download.macromedia.com/pub/flashplayer/current/licensing/win/install_flash_player_11_plugin.msi) is blocked by our firewall

The path for Reader and Acrobat are different than the Flash Player.  That’s why we only have issue on Flash Player

Once I white list the download path on our firewall.  We were able to create the cab file and approve the package

pwillener
pwillener
Legend
September 25, 2012

Thank you for the feedback; hopefully it will help someone with a similar problem.

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