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May 25, 2016
Question

Problem using certain web sites since flash update.

  • May 25, 2016
  • 2 replies
  • 626 views

I am using a MacBook Air running OS X Yosemite, my browser is Safari 8.0.8, and my Flash version is 21.0.0.242.

Ever since I have updated my flash player I have been unable to use certain parts of a web site that has drop down menus. I can click the menu to open it, but I can not select any options in the menu. I have tried the following on the advice of both the tech department from the web site and the tech department in-house.

Make sure my flash player is up to date, which it is as I have verified this from the Adobe site.

Uninstall and re-install flash player, which I have done.

I am at my wits end and hope I might be able to get some help from here.

    This topic has been closed for replies.

    2 replies

    Participating Frequently
    May 26, 2016

    Hi,

    Please share the website link so that we can look into it.

    Thanks

    May 26, 2016

    It is a web site for our yearbook program at my school. In order to access the site you have to have a user name and password. It is yearbookavenue.jostens.com.

    Participating Frequently
    June 17, 2016

    Hi,

    Can you please try our latest FP version 22.0.0.192 Adobe Flash Player Install for all versions

    Flash Player Help

    Thanks

    Captiv8r
    Legend
    May 25, 2016

    Thread moved here from the Adobe RoboHelp forum.