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gloriab88116335
Participant
December 18, 2015
Question

Problem with Flash Player

  • December 18, 2015
  • 2 replies
  • 229 views

Having problem with flash player.  I have window 10, when I go to setting it show that flash player is on but when I try a site that require flash player I get an error message that software need to be install.  What am I doing wrong?

This topic has been closed for replies.

2 replies

_maria_
_maria_
Legend
December 18, 2015

Hi,

Internet Explorer 11 and Edge introduce a number of changes both to how the browser identifies itself to remote web servers, and to how it processes JavaScript intended to target behaviors specific to Internet Explorer. Unfortunately, this means that content on some sites will be broken until the content provider changes their site to conform to the new development approach required by modern versions of IE.

If you're still having problems with IE and Edge after workign through the troubleshooting guides linked to above, you can try to work around these issues by using Compatibility View: http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view#ie=ie-11

If that is too inconvenient, using Google Chrome may be a preferable alternative.


--

Maria

Amrita Gangwani
Adobe Employee
Amrita Gangwani
Adobe Employee
December 18, 2015

Go to this link (Flash Player Help) and click on the check now button to see if flash is installed on your browser and reply with that information.

G
gloriab88116335Author
Participant
December 18, 2015

Amrita

Attempted to install again this morning and nothing happen. I have Window 10, do I need to go back to window 7 for this to work?

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