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pcsb1563
Participant
August 15, 2017
Question

Problem with Flash Player

  • August 15, 2017
  • 2 replies
  • 458 views

I have a Wordpress website on which a number of videos are embedded and, until recently, have always played without problem. Now although at least one still plays, the others bring up error #2036 on Windows 10 and IE and error #2035 on Chrome. The site has recently been updated though my web hosts don't believe this to be the cause and advise that a plugin be installed that doesn't use Flash.

Is there a simple way of restoring Flash functionality? I'm not tech savvy but would be grateful for any advice.

In case it's relevant my PC's OS is

Windows 10 Home Version 1703 Build 15063.540

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    2 replies

    jeromiec83223024
    jeromiec83223024
    Inspiring
    September 11, 2017

    My view is expressed pretty completely in the previous response.  Without specifics, I can't give you anything concrete beyond what the error messages mean.

    jeromiec83223024
    jeromiec83223024
    Inspiring
    August 22, 2017

    The error messages you're seeing indicate that the videos you're hosting aren't accessible for some reason.

    2035 URL Not Found. 

    2036 Load Never Completed.

    P
    pcsb1563Author
    Participant
    August 23, 2017

    Thanks for this reply. As I mentioned in my initial post, I’ve only noticed that the videos have stopped playing since a range of updates were applied to the website. Though our webhosts have told me this is not the cause of the problem, do you have a different view?

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