Problem with Flash Player on Windows 10

I don't know what else to do. I have tried everything. My adobe is installed but it says it says it is disabled but I go to settings and it is enabled. I use to go onto a chatroom before but I had to do a restore and since then I cant load the chatroom. They say it is nothing there end but Adobe wont let me open it but it keeps connection error and to try again. I cant even get it to update as in the settings the adobe settings page is highlighted in grey. I cant get it to go to black. All this from a reset which it tells you to do if you are having problems. Karen