Problème d'installation d'Adobe Flash Player

Question

Bonjour,

Je ne parviens pas à installer Adobe Flash Player. Au moment de l'installation du fichier complet, la connection s'interrompt. (Voir capture d'écran). J'ai essayé de refaire la manipulation en quittant safari. J'ai également supprimé les anciennes versions de Flash Player et les installateurs associés.

Mon ordinateur est un Mac Book Pro qui fonctionne sur OS X El Capitan 10.11.5

Serait-il possible de m'indiquer comment procéder?

Cordialement

_maria_ · Answer

I'll need to get some install log files from you to investigate. Please do the following to obtain the log files:

1. Select the Go -> Go to Folder... menu item from the Finder menu

2. Copy and paste ~/Library/Logs/Adobe_ADMLogs into the Go to Folder dialog

3. Locate the Adobe_ADM.log and Adobe_GDE.log files in the folder that appears.

4. Upload the 2 files to cloud.acrobat.com/send using the instructions saved at How to share a document

5. Post the link to the uploaded files in your reply.

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