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February 13, 2017
Question

Problems after updating Flash Player

  • February 13, 2017
  • 1 reply
  • 769 views

os x 10.9.5

safari 9.1.3

Hello ! During the update, I hit X . I downloaded the update again (do not remove anything before). The update was successfully.  After this I have problems with video on some sites and with this little picture to verificative that player installed correctly.(the clouds should move  ,but it just gray picture ) I downloaded uninstalling file and do not did everything right first time, downloaded installer , nothing changed . Then used tips from this article - How to perform a "clean install" of Flash Player in Mac OS X- and I did not found folder Internet Plugins/PepperFlashPlayer and Application Support/Adobe/Flash Player , But deleted all I can following instruction . And downloaded Flash player again , nothing changed . But box displays says everything ok and showing version of flash player.

I do not know what to do. Please help!

English is not my native language, I hope it is possible to read.

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1 reply

_maria_
Legend
February 13, 2017

Hi,

You're comments are difficult to follow.  If you do have Flash Player installed, please ensure it is enabled in the browser, see Enable Adobe Flash Player for Safari​.

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Maria

February 13, 2017

I did this, It is enabled in the browser.