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Feb 13, 2017 2:50 PM UTC
Question

Problems after updating Flash Player

os x 10.9.5

safari 9.1.3

Hello ! During the update, I hit X . I downloaded the update again (do not remove anything before). The update was successfully.  After this I have problems with video on some sites and with this little picture to verificative that player installed correctly.(the clouds should move  ,but it just gray picture ) I downloaded uninstalling file and do not did everything right first time, downloaded installer , nothing changed . Then used tips from this article - How to perform a "clean install" of Flash Player in Mac OS X- and I did not found folder Internet Plugins/PepperFlashPlayer and Application Support/Adobe/Flash Player , But deleted all I can following instruction . And downloaded Flash player again , nothing changed . But box displays says everything ok and showing version of flash player.

I do not know what to do. Please help!

English is not my native language, I hope it is possible to read.

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7 replies

_maria_
Legend
Feb 13, 2017 4:12 PM UTC

Hi,

You're comments are difficult to follow.  If you do have Flash Player installed, please ensure it is enabled in the browser, see Enable Adobe Flash Player for Safari​.

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Maria

Translate
Feb 13, 2017 4:17 PM UTC

I did this, It is enabled in the browser.

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