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Participant
May 28, 2010
Question

Problems installing flash player. Learner

  • May 28, 2010
  • 2 replies
  • 2108 views

I am experienceing problems installing flash player. I go to the adobe website and install the program and I am told it has been successfully  installed. No flash player  icon apppears on my desktop. When I press the windows start icon and click on "all programs" there is no evidence of the flash player. However when I click on" my computer" icon and go into uninstall/change the flash player program is there.I have spent quite some time installing, uninstalling and installing again without success

I am using windows Vista. I am also using Kaspsersky Internet security. It is a private computetr so I do not think  I need administrators permission.  I have tried installing flash player using both interner explorer and Mozilla firefox.Please can anyone help. Many thanks.

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    2 replies

    Participating Frequently
    May 29, 2010

    Dear eidnolb

    I do not know much about computers so I hope the below information is correct in answering your questions

    I am using Windows Vista Business (6.0 Build 6000)  2006 MicroSoft 32 bit operating system.

    How can I find what service pack I am using?

    Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.9.1.9) Gecko/20100315 Firefox/3.5.9 ( .NET CLR 3.5.30729)

    Internet Explorer 7.0.60000.16916

    My Kaspersky contains firewall.

    Shane

    May 29, 2010

    Hi rondebosch/Shane, this thread was started by learner2222 and I replied to that post. You are responding to learner2222 but addressing me.

    Usually I would ask you, rondebosch/Shane to start your own thread. Someone needs to clarify this before I can proceed.

    Thanks,

    eidnolb

    Participating Frequently
    May 30, 2010

    Hi Eidnolb

    Thanks for below information. Please advise me on how I start my own

    thread.

    Best wishes

    Shane

    May 28, 2010

    Hi, Would you post back your version of Vista and what Service Pack. Also what version of IE and FF(Firefox) are you using?

    Your Anti-Virus is fine. Does it also contain a Firewall? If not, do you use any other Firewall other than Windows Firewall?

    If so, I need that info, with version number if you have it or know.

    Thanks,

    eidnolb

    Message was edited by: eidnolb