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Participant
May 17, 2012
Answered

problems installing mac flash player

  • May 17, 2012
  • 2 replies
  • 1666 views

I have tried repeatedly to uninstall existing Flash Player and install Flash Player 11 (11.2.202.235) on a Mac OSX 10.6.8 64-bit system running Safari (64-bit), without success. 

The dialog box says that installation was successful, and if you check Apple / System Preferences / Flash Player / Advanced / Updates, it indicates that "Plug-in version 11.2.202.235 is installed.",

but if I try to run anything requiring Flash, it does not work, and when I go to

http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html

under Flash Player Help / Find Version / Flash Player

  1. Check if Flash Player is installed on your computer

I see a blank gray box, indicating that Flash Player is not installed.

I have followed all of the instructions on Flash Player Help / Installation Problems / Mac OS and uninstalled and reinstalled flash multiple time, with firewalls and antivirus system disabled and everything active force quit, and I get exactly the same results ... Flash appears to be installed, but does not work ... any suggestions?

This topic has been closed for replies.
Correct answer Sunil_Bhaskaran

Could you please check the following?

Go to Safari Settings > Preference.

Go to the Security tab.

Are the following options selected: Enable Plug-ins and Enable JavaScript?

Thanks,

Sunil

2 replies

Participant
May 18, 2012

Thank-you.  The problem was apparently that enable plug-ins was not checked.  Flash works fine now.

Sunil_Bhaskaran
Sunil_BhaskaranCorrect answer
Inspiring
May 18, 2012

Could you please check the following?

Go to Safari Settings > Preference.

Go to the Security tab.

Are the following options selected: Enable Plug-ins and Enable JavaScript?

Thanks,

Sunil