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basart71471743
basart71471743
Participant
March 17, 2017
Answered

Problems on FF and IE after FP 25 update (SecureSocket problem?)

  • March 17, 2017
  • 2 replies
  • 1801 views

On Chrome (with FP24 and 25) everything works fine. On FF and IE though, it all works on FP24 but with FP25 the browser shows a slow script message, if you choose to continue our application can work for a short while but it freezes or crashes the browser eventually.

We recently had a problem with SecureSocket connections on FF (we were receiving fragmented data that we were not handling on the client side since we never had it before so we fixed that) so I was wondering if there was a change related to SecureSockets on FP25? I am suspecting that this is the cause of failure. (For some extra info we are not serving a policy file on 843 but only on the connection port)

    This topic has been closed for replies.
    Correct answer chris.campbell

    Hello, I'm sorry your app is having problems with our latest release.  Could you please add a new bug, with full reproduction steps and a link to the content required, to https://tracker.adobe.com.  Please let me know the bug number and we'll start the investigation.

    Thanks,

    Chris

    2 replies

    C
    colin moock
    Participant
    May 2, 2017

    Hi Chris,

    Has there been any progress on this issue? Lack of Firefox support continues to be highly undesirable for our userbase.

    Thanks,

    Colin

    chris.campbell
    chris.campbell
    Legend
    May 2, 2017

    Hi Colin,

    It was my understanding that we "fixed" this issue in our April release (by rolling back the changes that had caused the break).  So it should be widely available now.  I'll circle back with our dev team to verify.

    Thanks,

    Chris

    C
    colin moock
    Participant
    June 12, 2017

    Hi Chris,

    We have now verified that the April 11, 2017 release indeed fixes the problem. Thanks for your help with this issue!

    Colin

    chris.campbell
    chris.campbellCorrect answer
    Legend
    March 17, 2017

    Hello, I'm sorry your app is having problems with our latest release.  Could you please add a new bug, with full reproduction steps and a link to the content required, to https://tracker.adobe.com.  Please let me know the bug number and we'll start the investigation.

    Thanks,

    Chris

    basart71471743
    basart71471743Author
    Participant
    March 20, 2017

    Thank you, I think FP-4198296 opened by someone else covers our case as well, we are getting the exact same behaviour.

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