Problems playing/editing Flash videos

Question

I recently upgraded to Windows 10 on my pc, which has RealTimes Downloader built into its Edge Browser.

I also have the RealPlayer/RealTimes Downloader enabled in my old MS Internet Explorer browser.

However, whenever I download a Flash video from a web page using either browser, I am sometimes not able to play it with my Windows Media Player (only the audio portion shows up and plays) and such audio-only files will not open in my RealTimes Player.

Moreover, even if the complete Flash video downloads and is able to play in both players, I am not able to “trim” them using the Trim tool in my RealTimes Player, because it claims that I first need to install the Adobe Flash player. However, whenever I go to Adobe.com to do so, it says that I already have the latest player built in to my Edge browser.

Any idea what is causing these problems, and how I can fix them?

jeromiec83223024 · Answer

You'll need to talk to the RealTimes developers for support on these issues. It doesn't have anything to do with Flash Player.

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