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M
Meetaa
Participating Frequently
January 21, 2013
Question

Problems with Flash Player

  • January 21, 2013
  • 1 reply
  • 4012 views

I have Win 7 and IE9 ..m trying to install flash player but its not working..everytime i try opening my game it asks me to download Flash..reinstalling it also didn't work for me...my shockwave flash object is enabled and i have disabled the activex filtering.

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1 reply

chris.campbell
chris.campbell
Legend
January 21, 2013

Does Flash Player load when you visit this page?  If so, what version is reported installed?

http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html

M
MeetaaAuthor
Participating Frequently
January 21, 2013

No, I see the blank box..

chris.campbell
chris.campbell
Legend
January 21, 2013

Could you try installing our latest Flash Player 11.6 labs release and let me know if that makes a difference?  My initial guess would have been that your ActiveX object wasn't enabled or filtering was turned on, but you've checked that.  What version was displayed in IE's manage add-ons dialog when you inspected Shockwave Flash Player?

Thanks,

Chris

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