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O
oanastasia
Participant
December 6, 2010
Question

Problems with Flash player crashing in IE and Firefox

  • December 6, 2010
  • 4 replies
  • 2340 views

Hello!  I have been having problems off and on with repeated crashing of Flash Player.  Generally when I have restarted my computer, the issue has been resolved.  However, I just installed the latest version of Flash Player, and I've reset it twice, and still cannot get it to work at all.  I've even gotten to this page: http://www.adobe.com/software/flash/about/  and it works for about 10 seconds and then consequently crashes.  Already disabled the hardware acceleration, which has not helped.  I can't get it to run at all.

My computer has a 32 bit operating system, and I'm running Windows 7.  For Firefox I have version 3.6.12 and for IE I'm running some version of 8.0.  Any assistance in this mattter would be SO helpful!!

    This topic has been closed for replies.

    4 replies

    B
    Beachcomber21
    Participant
    December 15, 2010

    I have this problem but only with Firefox.  Windows 7 32 bit, latest versions of Firefox and Flash Player.

    The video will play for a few seconds then hang.  The only way I can get out of it is via Task Manager> End process.

    I have tried disabling all add-ons and plug-ins (except, obviously, for Flash,) I have tried reinstalling both Firefox and Flash and the problem persists.

    This happens on You Tube and BBC iPlayer but not on the National Archives site which uses J W Player.

    Internet Explorer and Chrome work with no problem.

    T
    Tutench
    Participant
    December 14, 2010

    same problem here

    crashing in all browser  like IE, Chrome and FF

    was deinstalling and installing  all drivers updated... running windows xp sp3

    amd athlon 2ghz

    graphic and sound on board.

    maybe has something to do with the craphic card ?  thinking to buy a pci card instead of using onboard

    any solutions or help please ?

    happends when i watch video... says  sry  flash-player crashed  please refresh window

    IE  makes a shutdown and restart from the system

    A
    Anonymous
    December 15, 2010

    Hi to Tutench, You may want to review this thread since that person was having problems similar to yours.

    http://forums.adobe.com/thread/763525?tstart=0

    If you haven't done so yet, you could right click on a youtube video, select Settings and then UNcheck the hardware acceleration under Display Settings. See if that is an improvement.

    If none of those suggestions help, then please start a thread and it will be easier to help you. Too confusing when more than one person is on a thread:-)

    Thanks,

    eidnolb

    A
    Anonymous
    December 7, 2010

    Hey, my flash player is also crashing all the time in Firefox v3.6.12 using flash player 10.1.102.64

    I'm using Windows Vista 64-bit.

    I can recreate the crash everytime, also tested on a lower version and there the crash does'nt happen. Do you need me to provide some data?

    Is there a known bug in this version?

    A
    Anonymous
    December 7, 2010

    Hi joakim, you can follow this thread or if you want help especially for your system, etc then you may want to start a thread.

    It gets a little confusing if I give you advice and the other person follows it, or vice versa, LOL  That's easy to do, because sometimes the user just reads the post and misses to whom it is for:-)

    Thanks,

    eidnolb

    A
    Anonymous
    December 6, 2010

    Hi, thanks for providing your information. Go to C:\Windows\System32\Macromed\Flash  Open Flash and post back the Flash files listed. The NPSWF files will need a right click and then click on Properties to obtain the version numbers.

    Then using IE, go to Tools, Manage Addons. Look in the lower mid-section for "Show" (very light text). Look in All add ons and Run without Permission for Shockwave Flash Object and make sure it is Enabled.

    Using FF, look for a SWF plugin and make sure it is Enabled.

    Do you use any Adblock?

    Also what Anti-Virus program do you use and does it have it's own Firewall?

    Thanks,

    eidnolb

    O
    oanastasiaAuthor
    Participant
    December 7, 2010

    Thank you for your help! I ended up uninstalling it and then reinstalling

    it, so now it's working again. That is always my back-up plan for

    programs. I've also adjusted IE and FF tools as you've suggested.

    Hopefully it will keep working this time.

    -Ana

    A
    Anonymous
    December 7, 2010

    Thanks for the feedback. Sometimes Uninstalling and Installing does solve it, but not always. Glad it worked for you.

    Regards,

    eidnolb

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