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December 21, 2015
Question

Problems with fullScreenInteractive

  • December 21, 2015
  • 6 replies
  • 522 views

Why every time the prompt for confirmation? It may even be stored in the current session? If this shit is not planned to change, I want to go into fullScreenInteractive only when necessary. But the state does not change when moving from fullScreen in fullScreenInteractive. Why??? (((I also have a problem with the fact that under the "Allow" button is clicked on an object in the scene. How to avoid it?

And another question: some users who are in the mode fullscreen, when set to normal falls error SecurityError: Error # 2152. Why?

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6 replies

jeromiec83223024
Inspiring
December 22, 2015

There are no plans in the immediate future to change the FullScreen/FullScreenInteractive prompt behavior.  I would *really* like to get rid of all of the UI and push it into the browser's native notification systems like HTML5, but that takes the cooperation of all vendors and is slow going.  The inconsistency between the features is the product of accretion, and we all agree that it could be cleaned up.  A host of security efforts and a whole wave of new operating system versions and browsers has been keeping us busy lately.   It's on the backlog (and has been for a while), but it's not a super high priority compared to security or platform compatibility.

If the click is registering below the dialog, that's probably not expected behavior.  I'd recommend that you file a bug with a simple, reproducible example at http://bugbase.adobe.com, and include details on the affected platforms/browser combinations so that we can effectively triage it.  These kinds of problems tend to be specific to a browser or plugin interface style.  If you reply here with the bug number, I'll open it for investigation.

As far as Error 2152 goes, my guess is that affected users are on an ancient version of Flash Player, and need to upgrade.

http://stackoverflow.com/questions/11416436/securityerror-error-2152-full-screen-mode-is-not-allowed

You can actually force users to upgrade to a minimum required version by specifying it in your embed code.  Check out SWFObject for good ways to do that. 

swfobject/swfobject · GitHub

Thanks!

December 23, 2015

The problem about the button - ID 4102770

The error #2152 occurs for users with a player 19 and 20, Windows. I do not know what browser.

Due to the constant appearance of the confirmation we had to turn off the game mode interactive. But the game has a chat and we have the players to switch to normal mode (((.Why not allowed to move from fullScreen mode to fullScreenInteractive?

jeromiec83223024
Inspiring
December 23, 2015

I should have been more specific.  Your bug isn't really actionable as filed.

The quickest way for us to fix this is just to attach a C++ debugger to Flash while running your application in an affected browser to see why the click is being registered below the expected surface.  To that end, we need a URL that we can point to, and a set of step-by-step instructions necessary to reproduce the problem, OR (and this would be ideal) a simplified test case (a SWF or FLA is fine) that demonstrates the problem.  A list of affected browser/OS configurations that you're aware of in the bug report would also be very useful in helping to ensure that the test engineer triaging it is looking at the problem with a config that will actually reproduce it.

While I could have a test engineer try and guess at it and make test cases, that moves your bug to the back of a very long queue. Without details on at least one affected platform, there's no guarantee they're going to see the problem, even if they *did* write a test case that exercises things in the same way that your application does.  As we already have plenty of actionable bugs to triage, it would probably be at minimum, several weeks before we would have time to just get the bug triaged, which has to happen before I can assign it to an engineer.  If I have a good reproducible case and details, I can have someone triage it in an afternoon and get it assigned.