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Erika Murari
Participant
August 10, 2012
Question

Problems with games

  • August 10, 2012
  • 1 reply
  • 905 views

I'm having problems with the Flash Player to play online games on Facebook. I've done all the procedures reported by the Adobe page and still having problems. The games and the computer crash accuses the Flash player is using all the available computer memory. What should I do?

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    1 reply

    chris.campbell
    chris.campbell
    Legend
    August 10, 2012

    What browser and operating system are you using?  Have you tried an alternative browser to see if it's occurring there too?  Finally, what version of Flash Player is installed?

    http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html

    Thanks,

    Chris

    E
    Erika MurariAuthor
    Participant
    August 10, 2012

    I have Windows 7-32 bit, I use Mozilla Firefox only. Have not tried the other cause not use another, only use Firefox. The version is the last FlashPlayer 11.3.300.270. And the problem is not with Firefox but with Flash Player, which occupies the entire memory of the computer when I have to play.

    chris.campbell
    chris.campbell
    Legend
    August 13, 2012

    Thanks.  Would you mind trying our Flash Player 11.4 beta to see if that addresses the issues in Firefox?  If you still encounter problems, I'd recommend downgrading to either 11.2 or 10.3 using the steps outlined in the FAQ below.

    How do I revert to a previous version of Flash Player?

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