prompted for password installing Flash Player

Forum|Forum|7 years ago
April 15, 2018
2 replies
365 views

I am sick and tired of trying to use Adobe !! I have reset passwords etc etc and nothing works, why can't it be made simple and easy to understand.

[moderator: edited title to reflect issue being reported]

This topic has been closed for replies.

Correct answer _maria_

Sounds like you're being prompted for a password to install Flash Player. This isn't Flash Player prompting for the password, but your operating system. The user_id and password is that of your system, not Adobe. For more information see:

What userid & password do I need to install Flash Player?

If this doesn't solve the issue, please provide the following information so that we may be able to assist you:

Operating system version
Web browser and version
Flash Player version
Explain your problem in step-by-step detail if possible
A direct link to a web page that demonstrates the problem
If you get error messages, please provide a screenshot

_maria_

Correct answer

Community Manager

Sounds like you're being prompted for a password to install Flash Player. This isn't Flash Player prompting for the password, but your operating system. The user_id and password is that of your system, not Adobe. For more information see:

What userid & password do I need to install Flash Player?

If this doesn't solve the issue, please provide the following information so that we may be able to assist you: