Participant

Question

Question

Forum|Forum|12 years ago
November 3, 2013
1 reply
406 views

When I am about to view a video a dialog box appears and request permission to store information on my computer of up to 10kb. when I click on accept nothing happens and the box never leaves and blocks the video. If I click decline again nothing happens and the box remains. What do I do???Help......Fast Bill

This topic has been closed for replies.

Inspiring

Welcome to the Adobe Forums.

To better assist you with this issue we need to know:

What is your operating system? (Windows or Mac) (XP, Vista, 7, 8)

What browser do you use? (Internet Explorer, Firefox, Chrome, Opera, Safari)

Participant

Thanks for your contact: I have windows XP. When I click on the dialog

box it says browser is Google chrome and I have flash player 11.9.900.117

Look forward to your reply. Bill

In a message dated 11/3/2013 11:32:51 P.M. Eastern Standard Time,

forums_noreply@adobe.com writes:

Re: Question

created by Mike M (http://forums.adobe.com/people/CFMcBlob) in Using

Flash Player - View the full discussion

(http://forums.adobe.com/message/5812102#5812102)

Inspiring

You can set storage in your control panel:

Switch to Classic View

Click Local Storage Settings by site.

Click Add...

Type the address that you're seeing the storage request from (youtube.com for example)

Choose "Allow" from the drop down, and click "Add".

Close the storage settings.

Check to see that "Allow sites to save information on this computer" is checked, and close the Settings Manager.

or set it online here: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager03.html