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Participant
March 19, 2018
Question

Radioplayer will not work

  • March 19, 2018
  • 1 reply
  • 1172 views

I have latest version of flash installed. radioplayer will not work on ie11 or firefox.  Was looking at a uk station called smooth fm

This post moved from Adobe Shockwave Player to Using Flash Player. [Mod]

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    1 reply

    _maria_
    Legend
    March 20, 2018

    what operating system is this on?

    What does 'will not work' mean?  Is there an error message?  If so, please provide a screenshot (https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot )

    What is the exact url/link to the page in question?

    <edit>

    On a Windows 7 system with the latest version of Firefox, I navigated to http://www.radioplayer.co.uk/.  After accessing several non-Flash stations (http://www.heart.co.uk/80s/radio/player/​http://www.bbc.co.uk/radio/player/bbc_1xtra​, http://ukrp.planetradio.co.uk/?station=planet-rock), I finally encountered one that prompted me to install Flash (https://www.planetrock.com/radioplayer/​).

    I clicked the 'update flash' link and was redirected to get.adobe.com/flashplayer.  I downloaded and installed Flash (no error), confirmed (at helpx.adobe.com/flash-player.html) that it was installed.  I then went back to https://www.planetrock.com/radioplayer/​ and enabled Flash on this site (see Why do I have to click to activate plugins? | Firefox Help ) but the audio still wouldn't play - just remained at 'loading....' and then after a minute or so prompted to install Flash again.  This suggests an issue with the site, not Flash.  Please contact the content developer for assistance.

    gmansw7Author
    Participant
    March 20, 2018

    OS is windows 78.  I also have a chromebook and radioplayer works fine there - same wifi connection

    Robert Mc Dowell
    Legend
    March 21, 2018

    what the menu shows with right click on the radio player?

    it can be a Flash app as it can be an html5 object