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Participant
May 9, 2013
Question

Re:. Flash applications freeze periodically with sound but no video on all browsers.

  • May 9, 2013
  • 2 replies
  • 1453 views

I've been having problems with flash applications on browsers for the past year or two. What happens is that when a flash video starts, my browser will lag periodically. The sound will be present, but the video will freeze, and I will not be able to switch tabs, click on buttons etc. This was most noticable on YouTube at first, but it's also occuring with other sites, and it's very annoying when a site has flash ads and it causes my entire browsing experience to slow to a crawl. This isn't just a firefox problem, I've tried IE and google chrome as well, and I have also tried different Internet connections. I've tried various suggestions to fix it, such as turning off hardware acceleration, uninstalling then reinstalling flash and shockwave, reinstalling my video codecs, but they all have no effect. Can anyone help me with this problem, its driving me nuts! My browsers are all updated to the latest version, my flash player is version 11.7.700.169, and I am using Windows 7 pro (6.1, build 7601).

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2 replies

Participant
May 31, 2013

Can someone please help with this issue? If there are no suggestions here I'll look elsewhere.

chris.campbell
Legend
May 31, 2013

Do you notice any difference if you disable hardware acceleration?

How do I disable or enable hardware acceleration?

What happens if you temporarily revert back to Flash Player 10.3?

How do I revert to a previous version of Flash Player?

Participant
June 3, 2013

Unfortunately disabling hardware acceleration makes no difference. I'll try Flash player 10.3 and see what happens.

pwillener
Legend
May 10, 2013

Check if a newer device driver for your display adapter is available; see http://forums.adobe.com/thread/945765

Participant
May 11, 2013

Unfortunately I do regularly update my drivers, and I'm using the latest one. Thanks for the suggestion though. Anyone else has an idea what's going on?