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atrumpster23
Participant
September 28, 2015
Question

Re: plug-in (Shockwave Flash) isn’t responding

  • September 28, 2015
  • 2 replies
  • 1058 views

Jeromie,

I've followed all of your advice in this forum, and still haven't found a solution to the problem here... Is there anything else that has been found to fix this?

    This topic has been closed for replies.

    2 replies

    jeromiec83223024
    Inspiring
    September 28, 2015

    I branched this out to a new topic to give you some personalized advice.

    Let's start at the beginning and I'll do my best to help.


    In order to provide help as quickly as possible, please put the following information into your post:

    • Your operating system & version
    • Your web browser(s) & version
    • Your Flash Player version
    • Explain your problem in step-by-step detail if possible
    • A direct link to a page that demonstrates the problem
    • If you get error messages, please quote them exactly, or provide a screenshot: http://forums.adobe.com/thread/1070933
    atrumpster23
    Participant
    September 29, 2015
    • Currently using Windows 10 version 10.0.10240
    • Edge - 20.10240.16384.0
    • Chrome - 45.0.2454.101 m
    • Not sure what flash player version it is, but I have updated to the most recent. It is up to date.
    • Regardless of which browser I'm using, whenever I go to a page that may use flash (youtube, NFL.com, sometimes even gmail) my browser will freeze and the page will become unresponsive. Chrome will tell me "A plugin (shockwave flash) isn't responding" and eventually ask me if I want to kill or wait for the page.
    • Any page causes the problem. I can go to Youtube and pick a video, or sometimes it will do that on pretty much any page.
    • Chrome: "A plugin (shockwave flash) isn't responding" Edge: Page is blank/frozen, and on the top it will say "not responding"