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subodhk72458847
Participant
July 3, 2018
Question

Re: [Region:China] "required system component is not running properly" error

  • July 3, 2018
  • 1 reply
  • 5476 views

Hi,

we have similar issue in china region and multiple resources impacted by this issue. so do we have fix available now? Manual installation is not a solution for 1000+ users so either we needed an upgrade or offline package to fix this issue. below is error screenshot other than above listed image.

    This topic has been closed for replies.

    1 reply

    _maria_
    _maria_
    Legend
    July 9, 2018

    I branched your post to a new topic as it's not exactly related to the one you posted to.


    This error is clear in that required component is not running. Please uninstall Flash Player (using the standalone uninstaller posted at Uninstall Flash Player for Windows ) and re-install Flash Player, downloaded from www.flash.cn.

    At this time, enterprise distribution is not available for clients in the China region.

    K
    KVB123
    Participant
    July 9, 2018

    Hello Maria,

    Do you know if this issue will be resolve in the next update, or if a fix is at least in the pipeline? We are also in a similar situation where we cannot manually fix this on large number of devices spread over vast distances. This can't be the install method for Flash player from here on out for the China region?

    If this issue persists, is there anyway to know what metric Adobe is using to determine the region the device is located in so we can exclude devices in China and not break their Flash installs?  

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