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campbelld25882289
Participant
May 15, 2017
Question

Received an email from "Adobe Systems"... spam?

  • May 15, 2017
  • 1 reply
  • 1479 views

I received an email from Adobe Systems on 5/14/17 announcing a new version of Flash Player was available for download. Is this legit or spam? Want to be sure before downloading. Thank you in advance for the support!

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    1 reply

    _maria_
    Legend
    May 15, 2017

    Hi,

    Adobe doesn't send emails announcing a new version of Flash Player is available.  You can double-check to see if it's indeed from Adobe by viewing the email headers.  I'd like to review the email.  Please do the following:

    1. View the message headers (steps to do this depends on your email client).
    2. Take a screenshot of the message header information.
    3. Take a screenshot of the email contents itself, or print it to PDF
    4. Upload both files (from step 2 & 3) to cloud.acrobat.com/send (see How to share a document​)
    5. Private message me the URL to the uploaded file
      • To send a private message click on my User Name link and the on the 'Message' button link.

    Thank you.

    --

    Maria