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rhpt
rhpt
Known Participant
October 22, 2016
Answered

received distribution license then changed my Adobe ID, now link I was given no longer works

  • October 22, 2016
  • 3 replies
  • 273 views

@m_vargas I applied and was accepted for a distribution license. However, I changed my  Adobe ID, and now the link I was given no longer works. Who can I contact to update my distribution license information?

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    Correct answer _maria_

    @rhpt

    The licensing team currently doesn't have a way to re-assign the license between IDs, as such, you'll need to apply for a new license using the new ID.

    --

    Maria

    3 replies

    rhpt
    rhptAuthor
    Known Participant
    October 26, 2016

    Thank you.

    _maria_
    _maria_Correct answer
    Legend
    October 25, 2016

    @rhpt

    The licensing team currently doesn't have a way to re-assign the license between IDs, as such, you'll need to apply for a new license using the new ID.

    --

    Maria

    _maria_
    _maria_
    Legend
    October 24, 2016

    Hi rhpt

    I branched your post to a new topic since this is a different (and new) issue.  I'll need to inquire with the licensing team about this situation.  Please private message me the Adobe ID and email address you received the license for and the new Adobe ID  you have.  To send a private message, mouse over my name and click the 'Message' button a new window will display.  Please include a link to this topic in your private message.


    Thank you.

    --

    Maria

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