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kevinc81766502
Participant
October 1, 2017
Answered

Recent problem Flash player no longer working on Windows 10 though installed & enabled on pc

  • October 1, 2017
  • 3 replies
  • 2578 views

Problem: wanting to watch video clips - e.g. from BBC news

http://www.bbc.co.uk/news/av/world-europe-41459688/police-use-batons-on-crowd-in-barcelona

Message is “Sorry you need Flash to play this. Enable it in your browser or download Flash Player here.”

- Shockwave Flash object is enabled - Active X filtering is off.

Problem is also preventing me from accessing online learning modules.

I would be grateful if anyone could provide guidance to address this .

This has been working fine and has only recently stopped.


I am not very techie - some useful info.

Windows 10 / Internet Explorer 11 – 11.608.15063.0 / update versions 11.0.46 (KB4036586) / Flash version 27.0.0.130

I have verified flash player installed on pc as can see the clouds in the test in https://helpx.adobe.com/flash-player.html

and this pages also stated that ‘Flash player is pre-installed with Internet Explorer in Windows 10 and updates automatically.” 

Many thanks

    This topic has been closed for replies.
    Correct answer kevinc81766502

    Thanks Elle for your advice. However, bizarrely it seems after 2 weeks the issue has now corrected itself. I am uncertain why this happened though thanks for giving guidance. I hope your issues has also corrected itself.

    3 replies

    jeromiec83223024
    Inspiring
    October 2, 2017

    It sounds like the original poster's problem was at the content provider's end, and was ultimately resolved independent of any action at the client.

    For the other folks posting here, one of the following might help. 

    Adobe Flash Player enabled but not recognized in Windows 10 Edge

    Enable Flash Player for Google Chrome

    Enable Flash Player for Firefox

    If not, please start a new thread, and include the following basic information, so we can provide you personalized advice:

    https://forums.adobe.com/thread/1195540

    kotjoec97886819
    Participant
    October 12, 2017

    Thank you Jeromiec83223024 , my problem has been fixed . My problem was not in the functioning

    of adobe flash player but how i operated flashplayer.!

    But yet I would like to thank you for the effort you've made to help me!

    John T Smith
    Community Expert
    Community Expert
    October 1, 2017

    Microsoft does not allow external installs into Edge or Internet Explorer

    If you want the latest Flash Player, you will have to use a non-Microsoft browser

    Or search Microsoft - Official Home Page for help with Microsoft's browsers

    kevinc81766502
    Participant
    October 1, 2017

    Many thanks John - looked at your advice. However, bizarrely it seems after 2 weeks the issue has now corrected itself. I am uncertain why this happened though thanks for giving guidance.

    elleb83066792
    Participant
    October 1, 2017

    I have this same issue, dang it. I was hoping there was an answer. On 9/13/17 there was an update where Flashplayer was "Updated" and now videos and such don't play. So frustrating I can't un-install either.

    kevinc81766502
    kevinc81766502AuthorCorrect answer
    Participant
    October 1, 2017

    Thanks Elle for your advice. However, bizarrely it seems after 2 weeks the issue has now corrected itself. I am uncertain why this happened though thanks for giving guidance. I hope your issues has also corrected itself.