Skip to main content
Participating Frequently
September 22, 2016
Question

Recent update is preventing playback of Flash Presentations from CD or local files

  • September 22, 2016
  • 2 replies
  • 932 views

Hello Everybody,

We recently encountered an issue a few days ago where presentations on disc do not load correctly since the update. I have tried uninstalling,re-installing, the problem still occurred. I have tried the same process using IE 11.589.10586.0, Firefox 48.0.2 and Edge 25.10586.0.0.

The problem we are experiencing is that we can no longer play Flash presentations locally and that this is a problem for our customers who are trying to play Flash presentations from a CD, or files on their hard drive.

We have been testing some things on our side, but have been unsuccessful in finding the root cause of the playback problem. We did get to test on a machine that still had Flash 22, the items played correctly across all browsers. 

Is there anything that you can suggest that we can look into because as of right now we are stumped.  Thank you in advance.

<moderator edit: modified title to clarify issue>

    This topic has been closed for replies.

    2 replies

    Participant
    September 28, 2016

    I'm running OSX 10.10.3 and of course, none of the above suggested paths are applicable. How can I fix this?

    _maria_
    Legend
    September 22, 2016

    This is due to a security enhancement in Flash Player 23.  Please refer to the Release Notes Flash Player 23 AIR 23 section "Disabling local-with-filesystem access in Flash Player by default" for information on re-enabling this functionality in FlashPlayer 23.

    Participating Frequently
    September 23, 2016

    Hello m_vargas,

                          Thank you for your reply and your suggestions. I have followed the steps under the article, Release Notes | Flash Player® 23 AIR® 23", which seemed to correct IE and Firefox. I have reported the bug as well.

    _maria_
    Legend
    September 23, 2016

    What bug did you report? What is the bug number?