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karnie
Participant
March 26, 2020
Question

Recently updated Mac book, Adobe Flash now not working

  • March 26, 2020
  • 1 reply
  • 112 views

Hi there, I recently updated my Macbook. Now Adobe Flash player will not work and I get a message to contact the developer to update the software - something about the change from 64 to 32 bits. The automated help on the adobe page keeps redirecting me here. Anyone have any ideas? Please and thank you

 

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    1 reply

    _maria_
    Community Manager
    _maria_Community Manager
    Community Manager
    March 26, 2020

    Please provide the following information:

     

    • Mac version previously installed and Mac version upgraded to (I'm assuming the upgrade was to 10.15 Catalina)
    • Browser you are using, including version.
    • Direct link to the content you are attempting to view.
    • Screenshot of the message you are getting
      • Provide screenshots by uploading them via the community forums.  Do not provide screenshots via email replies.

     

    macOS 10.15 drops support for 32-bit applications. Flash Player has had both 32-bit and 64-bit support for quite some time and is fully supported on macOS 10.15 Catalina.  I suspect the message you are getting is from whatever content/application you are attempting to view/open.

     

     

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