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amyw36027077
amyw36027077
Participant
June 20, 2018
Answered

[Region:China]This Flash Player is not compatible with your region

  • June 20, 2018
  • 2 replies
  • 16848 views

Flash Player 30.0.0.113 cannot be used by a lot of China user, when user open website which need to run flash player, it shows the below error.

We have tried to install flash player from https://www.flash.cn, but after installed, it still has same error.

Is there any way to solve this problem?

Looking forward for your answer, Thanks.

    This topic has been closed for replies.
    Correct answer ridhij4208356012135538

    I am having the same problem. I live in China but I am not Chinese. I get the same message "not compatible with your region".

    I often use VPN whilst here, however if I download the Chinese Flash it does not work. and it now seems I can only use flash player when I am using my VPN.

    I don't have any choice about using flash player as a lot of programs require this.and it can effectively be damaging to my business.

    Can you reply to my email [moderator: email removed due to privacy policy Email signatures and personal information ]

    Thank you.


    Hi jons92369902​,

    The Flash Player build for China users does not work outside China. Once you connect to VPN, you are in other region, hence you see the error message: "This Flash Player is nor compatible with your region." My recommendation is to use Chrome browser to avoid such issues.

    Thanks!

    2 replies

    I
    Infolopes
    Participant
    July 30, 2018

    A versão do Flash Player para usuários da China não funciona fora da China. Depois de se conectar à VPN, você está em outra região, portanto, você vê a mensagem de erro: "Este Flash Player não é compatível com sua região". Minha recomendação é usar o navegador Google Chrome para evitar esses problemas.

    [moderato: link removed]

    amyw36027077
    amyw36027077Author
    Participant
    June 21, 2018

    Dear Adobe expert,

    We used the package which downloaded from https://www.flash.cn/ to solve the problem, but it's an online package, we need offline package to deploy to computers via SCCM.

    Could you please provide the offline package to us?

    Thanks for your support!

    ridhij4208356012135538
    Adobe Employee
    ridhij4208356012135538
    Adobe Employee
    June 21, 2018

    Hi,

    For China users, offline installers are not available. Please download online installers from Flash Player官方下载-Flash中国官网  page.

    The error you are seeing is probably because you are using VPN on your machines.

    Thanks!

    J
    jons92369902
    Participant
    July 24, 2018

    I am having the same problem. I live in China but I am not Chinese. I get the same message "not compatible with your region".

    I often use VPN whilst here, however if I download the Chinese Flash it does not work. and it now seems I can only use flash player when I am using my VPN.

    I don't have any choice about using flash player as a lot of programs require this.and it can effectively be damaging to my business.

    Can you reply to my email [moderator: email removed due to privacy policy Email signatures and personal information ]

    Thank you.

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