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LyndaP3131
Participant
December 25, 2012
Answered

Repeated Downloads

Hello,

I have repeatedly had to download Adobe Flash 11 onto my computer. For some reason it does not want to "stick". Also sometimes when I am downloading it will tell me that I haven't shut down IE and it cannot continue until I do, even though I have shut it down. What gives? Why do I have to keep downloading this product?

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7 replies

pwillener
pwillener
Legend
December 26, 2012

LyndaP3131 wrote:

For some reason it does not want to "stick".

What exactly does that mean; do you get any message that indicates this?  Also, is Shockwave Flash enabled under Add-ons?

[topic moved to Flash Player forum]

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LyndaP3131Author
Participant
December 28, 2012

Thank you for answering! What I mean is that I download it, and it works for awhile, and then it just stops working. I still have it downloaded under "my programs" but it just stops working and I have to download it again.  Sometimes it will not download again unless I uninstall what I have, and sometimes it will. I redownloaded Adobe Flash on the 25th, and now today I try to play a video, and it says I don't have it. However it's still in my programs.

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Mylenium
MyleniumCorrect answer
Legend
December 26, 2012

Flash Player Help | Installation problems | Windows

Working with your Operating System’s Tools

Mylenium

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LyndaP3131Author
Participant
December 28, 2012

What does "mylenium" mean?

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Sunil_Bhaskaran
Sunil_Bhaskaran
Inspiring
December 30, 2012

Hi,

Installing Flash Player involves two steps: downloading Flash Player and installing Flash Player by double-clicking the file you downloaded. Here, I assume your computer prompts you to install Flash Player though you have downloaded and installed Flash Player.

Could you please let us know your operating system and browser?

Thanks,

Sunil

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