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Participant
June 22, 2016
Answered

Requesting support for issues experienced since Flash Player 21.*.*.242

  • June 22, 2016
  • 1 reply
  • 648 views

Good morning,

The organisation I work for has a problem with Flash Player since update iteration 242.

Due to the nature of what we do, I cannot post details of the problem on a community forum and trying to get support through other means within Adobe has been fruitless.

Please can anyone direct me to how I can get support for a confidential issue with our Flash based software.

Thank you

Tms

    This topic has been closed for replies.
    Correct answer Kratika Agarwal

    Kratika,

    Thank you so much for your work on this. Initial testing confirms what you’ve said and that the issues are fixed.

    Would it be possible to have an explanation as to what happened? My assumption is that the security updates had blocked these items from displaying correctly?

    Can you confirm that these fixes will be applied to the next release? And when will the next full release be released to the general public?

    Once again, Many MANY thanks for your work on this.

    Kind regards

    [personal information removed by Moderator]


    22.0.0.207 is a beta-only build.  Whatever is included in 22.0.0.207 would be included in the next scheduled release of Flash Player.  Regularly scheduled released of Flash Player occur on the second Tuesday of the month.

    1 reply

    Participating Frequently
    June 22, 2016

    Hi,

    Please update to latest FP 22.0.0.192 Adobe Flash Player Install for all versions   Also you can mail us your issue at [kragarwa][adobe][com]

    TonymcsAuthor
    Participant
    June 22, 2016

    Hi Kratika,

    We have tried that version and we still have the same issue.

    I will email you directly, many thanks]

    Tms

    Participating Frequently
    June 29, 2016

    Hi,

    This issue is fixed in our latest FP beta 22.0.0.207 which will be live in some time..

    Please download from link:

    Adobe Labs | Previews, prereleases and beta software from Adobe

    Thanks