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Participant
December 16, 2013
Question

SANDY18

  • December 16, 2013
  • 1 reply
  • 497 views

i HAVE WINDOWS 7 AND FIREFOX/ sINCE DOWNLOADED ADOBE FLASH i GET A MESSAGE

the exception unknown software exception (0xc000710 occured in the application at location 0x76ff9b62

click ok to temrinate the program

How do I get rid of this. Comes on F, and many other places!!!

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1 reply

C_F_McBlob
Inspiring
December 16, 2013
Sandy18Author
Participant
December 16, 2013

I did all you suggested.. Was easy with your directions. BUT, got on FB and again"

the exception unknown software exception (0xc000710 occured in the application at location 0x76ff9b62

click ok to temrinate the program" came on...

Someone said adobe has a problem with windows 7 and firefox, in using this new flash site???????

It is so annoying when ever get on site, it appears. When I do not use adobe,and uninstall does not appear. BUT, I have no flash plug in!!

Appreciate so your help! Problem still here!

C_F_McBlob
Inspiring
December 17, 2013

I have Firefox 26 with Flash Player 11.9.900.170 on my Windows 7 Ultimate 64 bit machine. It works fine.

Microsoft support suggests this may be firewall related.

http://answers.microsoft.com/en-us/windows/forum/windows_7-gaming/the-exception-unknown-software-exception/f69e0b3f-2857-4706-9da5-611729334bc5