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A
Anonymous
July 8, 2015
Question

SCUP Download: "The operation has timed out." error downloading MSI installer

  • July 8, 2015
  • 1 reply
  • 935 views

I am also having the issue with the SCUP download.

Download file: https://fpdownload.macromedia.com/pub/flashplayer/current/licensing/win/install_flash_player_18_active_x.msi failed with message "The operation has timed out."Updates Publisher7/8/2015 2:25:56 PM5 (0x0005)
PublishItem: Download Content: Failed to download file 'https://fpdownload.macromedia.com/pub/flashplayer/current/licensing/win/install_flash_player_18_active_x.msi'.Updates Publisher7/8/2015 2:25:56 PM5 (0x0005)
PublishItem: --- Content retrieval has failed for software update 'Adobe Flash Player 32-bit/64-bit ActiveX 18.0.0.203 (UpdateId:'94e3e96e-4313-4c3e-9d89-6986b1de3db7' Vendor:'Adobe Systems, Inc.' Product:'Adobe Flash Player')'.Updates Publisher7/8/2015 2:25:56 PM5 (0x0005)
PublishItem: --- Publish of software update 'Adobe Flash Player 32-bit/64-bit ActiveX 18.0.0.203 (UpdateId:'94e3e96e-4313-4c3e-9d89-6986b1de3db7' Vendor:'Adobe Systems, Inc.' Product:'Adobe Flash Player')' has FAILED.Updates Publisher7/8/2015 2:25:56 PM5 (0x0005)

I've been through the normal steps of clearing cache and trying again with no luck.

This topic has been closed for replies.

1 reply

_maria_
_maria_
Legend
July 8, 2015

Hi MNovitsch,

I branched your post to a new thread as it seems your issue is not the same as the user where you posted your comment to.  The OP appears to be installing the MSI directly, whereas you are using the SCUP catalog.

Are you able to download the file directly (e.g. from a browser w/out using SCUP) on the machine that is returning this error?  The URL was recently updated to download via HTTPS instead of HTTP (all download URLs are being switched to HTTPS instead of HTTP). Please ensure you can download via HTTPS on the server you are using.

--

Maria

A
Anonymous
July 8, 2015

I dont know if you changed something, but it worked this time.

_maria_
_maria_
Legend
July 8, 2015

Hi MNovitsch,


I didn't do anything on my end. Perhaps it was a glitch somewhere.  I'm glad it's working for you now.

--

Maria

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