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A
AndreyTernovskiy
Participant
September 2, 2012
Question

Severely distorted mic sound in video chat

  • September 2, 2012
  • 1 reply
  • 7412 views

Hello,

I am running video chat (http://chatroulette.com/). Some users are complaining that other users hear them in a distorted way.

In particular, they are mentioning that their voice sounds much lower than it should be and is unrecognisable.

Here are examples of feedback I receive from users:

1.

I used to have no problems talking with other people on Chatroulette, but now people say I sound like "darth vader" and that my sound is severely distorted. I am using a Macbook ProOSX version 10.6.8 and I have tried updating my flash player, playing around with the sounds on preferences, along with other things and nothing works. Is there something I should be doing to fix the problem?

2.

I've been using you guys for fun for well over a year. I have a Windows 7 64 bit machine and Microsoft . Lately sometimes people I connect to complain that I have bad sound. I have heard it on a occasion and it the sound is halved in frequency and sounds like Darth Vader. I think this is a Chatroulette/Flash sound codec issue, as I don't have these issues with Skype or anywhere else. I hope you look into it, as it is not good. You can always email me for more information. Oh yes, sometimes I also but not also use ManyCam.

Please help.

3.

I have a problem when I use your website. I check my mic and it sounds fine, but then I check it again, and it sounds like I'm 2 octaves lower and doing a darth vader voice. People can't understand me. Can you help me out?

4.

The sound on my computer randomly started screwing up. People say that my voice sounds like Darth Vader. It's always really deep. It just randomly happened one day. It is happening on my Mac and my roommates PC. How do we fix it. We've tried messing with the settings but nothing works. Why is it doing that? Thanks!

Many users have started to complain about this problem since beginning of 2012, and they didn't do that before.

Please fix the issue.

Thanks,

Andrey

P.S:

I have posted this bug to Adobe BugBase here:

https://bugbase.adobe.com/index.cfm?event=bug&id=3321914

This topic has been closed for replies.

1 reply

MrX1980
MrX1980
Legend
September 24, 2012

You can select different Flash Player versions in Google Chrome.

http://helpx.adobe.com/flash-player/kb/flash-player-google-chrome.html

R
RamziHabib
Participant
November 25, 2012

This worked for me!

To install and use an alternate version of Flash Player:

    • Download and install the appropriate system plug-in. This plug-in could be a debugger, prerelease, or release version of Flash Player. (Archived release versions of the system plug-in are found here.)

    • Type “about:plugins” (without quotation marks) into the address bar at the top of a Chrome browser window.

    • Click “Details” at the upper-right corner of the page.

    • Find the “Flash” (or “Shockwave Flash”) listing for the integrated plug-in on the page and click the corresponding “Disable” button. To identify the integrated plug-in, see the table of plug-in filenames above.

    • Find the “Flash” (or “Shockwave Flash”) listing for the system plug-in on the page and click the corresponding “Enable” button. To identify the system plug-in, see the table of plug-in filenames above.

    • Close all Chrome windows and restart the browser.

Chrome uses the installed system plug-in. To confirm the version of Flash Player that is currently running in your browser, see Find Flash Player version (tn_15507).

Essentially just disable any flash plug in under the /chrome folder, and only enable the

/Library/Internet Plug-Ins/Flash Player.plugin

plug in!

Hope this helps!

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