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Dave_Shari
Participant
November 7, 2011
Question

Shari & Dave

  • November 7, 2011
  • 1 reply
  • 603 views

We've been successfully downloading the adobe 11 all weekend, as the adobe 9 quit working. We have yet to be able to use it. It keeps saying "need adobe flashplayer" We've looked on the computer, and it is installed, it just isn't working!!

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1 reply

C
Carl_E__Myers_Jr_
Participating Frequently
November 7, 2011
  • Specify your operating system (including 32bit or 64bit edition) 
  • Specify your web browser and version (including 32bit or 64bit edition) 
  • Give us a brief explanation of the problem, please include any information you feel is important
D
Dave_ShariAuthor
Participant
November 9, 2011

32 bit on both. Its a windows vista. Continues to say downloaded successfully, and I can read video emails, but no utube, and no facebook games (fv etc). Flash player version WAS adobe 9, which quit working, and said we had to upgrade to adobe 11, which is what we've installd

hkudo
hkudo
Inspiring
November 9, 2011

Does this page show your Flash Player version right? http://kb2.adobe.com/cps/155/tn_15507.html

If it doesn, please try uninstall, restart OS, and install Flash Player again.

http://kb2.adobe.com/cps/141/tn_14157.html

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