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Participant
March 3, 2016
Question

Shockwave Crashing & maybe Flash as well.

  • March 3, 2016
  • 1 reply
  • 413 views

Hello ~

I need assistance with Shockwave which seems to have permanently crash.  It seems to be affecting Flash too.  I have tried several different suggestions on line which each suggestion uses Shockwave which is not longer working from me.  The messages that I have received are as follows:

1.   Shockwave may be busy, or it may have stopped responding.  You can stop the plugin now or you can continue to see if the plugin works.

2.  Shockwave has crashed.

3.  Most recent:  The Adobe Flash plugin has crashed.

Could you give me a solution?

Thank you!

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    1 reply

    Participant
    March 3, 2016

    I have also tried re-installing it numerous times and to no avail.

    Thanks again!  :-)

    Amrita Gangwani
    Adobe Employee
    Adobe Employee
    March 4, 2016

    That means that flash player is crashing for you!

    Please provide the following information:

    • Operating system version
    • Web browser and version
    • Flash Player version
    • Explain your problem in step-by-step detail if possible
    • A direct link to a web page that demonstrates the problem