Shockwave Flash - 27.0.0.170 - IE11 crashing for multiple applications (Adobe Captivate/Oracle BI)

Forum|Forum|8 years ago
November 3, 2017
2 replies
1072 views

Hi,

We recently upgraded all of our desktops (windows 7) with the ShockWave Flash update 27.0.0.170; we are now seeing performance issues in Oracle BI that have flash add-on's via IE11 - when navigating, the browser will eventually crash. Also, adobe captivate videos are crashing via the IE11 browser as well.

When I revert back to 27.0.0.130, everything is fine.

Is there a fix coming out to address this soon?

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A

Anonymous

I've collected the crash dump file and created a bug for it here https://tracker.adobe.com/#/view/FP-4198692

divya010193

Adobe Employee

Hi,

27.0.0.183 fixes the crash and is now available.

Please go to get.adobe.com/flashplayer to download the latest version.

Note that Microsoft embeds Flash Player in IE and Edge on Windows 10 and Flash Player updates are released by Microsoft. The Flash Player ActiveX installer will not run on Windows 10 (or 8.x). For those using Windows 8.x or 10 and IE/Edge, you'll need to wait until Microsoft releases the update.

Thanks!

J

jonathanh58660091Author

Participant

Hi divya_1993,

Thank-you for the reply. We did try downloading the latest 27.0.0.183 patch set and it did not resolve our issue.

_maria_

Legend

27.0.0.183 was released to fix a specific crash in vSphere, so it's essentially 27.0.0.170 + a very specific fix. If you're crash is not relate to the vSphere fix, it's not fixed in 27.0.0.183. If the crash is fixed in the 27.0.0.180 beta, it will be fixed in the next scheduled release, Tuesday 14-November, barring any unforeseen issues.

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