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October 14, 2017
Question

shockwave flash blocked and crashes in new Chrome browser 61.0.3163.100 (Official Build) (32-bit)

  • October 14, 2017
  • 5 replies
  • 4160 views

I'm encountering a crash today (10/13/17) in the google chrome browser apparently on the heels of the latest update ( 61.0.3163.100 (Official Build) (32-bit)).  I hit a URL that uses the plug-in, which is allowed to run flash (not specifically shockwave flash) for the specific URL, and i can see that the browser blocks the plug-in.  Any attempt to progress further in the site results in a crash of shockwave flash.  Anybody else encountering this and have any troubleshooting tips beyond the google chrome "enable plug in/allow for specific URL" stuff?

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5 replies

divya010193
Adobe Employee
Adobe Employee
October 25, 2017

Hi,

27.0.0.183 fixes the crash and is now available.

Please go to get.adobe.com/flashplayer to download the latest version.

We can't speak as to when Google (Chrome) or Microsoft (Win 8.x/10 for Edge/IE) would release the update.

Thanks!

October 26, 2017

Thanks for this update - so as you point out, browsers that bundle flash have their own timeline with regard to including updates, although it appears that I picked up .183 in my /appdata/local/google/chrome/uerdata/pepperflash subdirectory on 10/23.  For MSIE, is there any recommended workaround in the interim?  what state is your system in with regard to flash if you run the adobe flash uninstall, then download this 183 version?  I'm assuming the bundled versions are not targeted by your uninstall program, correct?

_maria_
Legend
October 26, 2017

Google released 27.0.0.183 when we released it, which is why you're seeing 183 in the Google appdata location.

Since Microsoft bundles Flash Player in IE/Edge, Flash Player uninstaller won't uninstall the bundled Flash Player.

The MSIE workaround is to use a different browser until Microsoft releases the update, or uninstall the Windows Update that updated Flash Player.  This may not be recommended if the update installed other Windows Security fixes.

October 18, 2017

I think using 64 bit of chrome will give you a better performance except your system is not a 64 bit

jeromiec83223024
Inspiring
October 17, 2017

Thanks.  We're well aware of it.  We're shooting to get a beta build posted tomorrow with the fix.  I'm guessing it should be up sometime tomorrow morning, barring any last minute complications.  Beta builds are posted here: http://www.adobe.com/go/flashplayerbeta  Thanks!

jeromiec83223024
Inspiring
October 16, 2017

See the following thread for background: Shockwave Flash has crashed - 27.0.0.170

The URL that demonstrates the crash (if it's not your VMWare vSphere dashboard, which we're already well aware of) would be useful for vetting our candidate fix.

October 17, 2017

the URL is an internal private cloud environment, running VMware's vCloud Director 5.5.  I'd be willing to test any fix internally if that's helpful

_maria_
Legend
October 18, 2017

Beta build (27.0.0.180) has been posted at the https://www.adobe.com/go/flashplayerbeta

Ten A
Community Expert
Community Expert
October 14, 2017

Your post moved  from Adobe Shockwave player to using flash player.