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MarkPetrick777
Known Participant
May 29, 2013
Question

Shockwave Flash Keeps Coming Up With A Window That Has A Unresponsive Plugin?

  • May 29, 2013
  • 4 replies
  • 11602 views

The Shockwave Flash window keeps coming up when I am on the Internet. Most of the time. It says Warning: Unresponsive Plugin. Shockwave Flash may be busy, or it may have stopped responding. You can stop the plugin now, or you can continue to see if the plugin will complete. I need help fixing this issue. I am using Firefox also. Let me know how to resolve this issue. I appreciate it. Thanks.

    This topic has been closed for replies.

    4 replies

    A
    Anonymous
    September 28, 2013

    im having the exact same issue Mark and i dont know what to do, tried installing and reinstalling firefox and adobe flash and still getting that error message. most of the time it is happening on ebay and most of the times on youtube.

    it has brought me to a complete standstill as i cannot do what i normally do and it is very annoying now. what version of firefox are you using and what version of flash do you have installed? also, when you uninstall, do you go to start > control panel > programs and features > flash? or do you go to C drive > windows > sysWOW64 > macromed > flash? let me know if you have any progress on this issue as we definetaly have the same issue

    kyzer

    M
    MarkPetrick777Author
    Known Participant
    September 29, 2013

    Firefox version is 24.0. I have Adobe AIR, Adobe Flash Player 11 ActiveX & Adobe Flash Player 11 Plugin. I go to Start, Control Panel, Programs & Features & then uninstall the Flash if I need to. Thanks for all of your help. Sorry I didn't reply sooner.

    A
    Anonymous
    September 29, 2013

    first thing to try - have you opened tools > firefox help > trouble shooting information > reset firefox? let me know if you have or havnt

    if you have, can you open internet explorer, go to youtube and it will tell you that you need to download flash player (if you click on it it will take you to the site directly with the latest version) uncheck the mcafee security scan feature and let it install. can you then tell me if the installation was successful? if it was, reboot and see if you have the same problem, monitor it and let me know if you get the error message again. if the message does come up then you will have to go through a full uninstall/reinstallation which hopefully will sort your problem (i will try my best to guide you through this). i had the flash installed only on the firefox browser but flash was supposed to work on all browsers once installed so when i downloaded flash for internet explorer its worked for me since so i am not going to use firefox as i do not want to encounter the problem again. i noticed in one of your posts you mentioned you are using windows xp on a 32 bit operating system? im running windows 7 on a 64 bit so let me know because if you are going to do a full reinstallation you will need to clear some folders in your system32 folder on your C drive whereas i had to clear 2 folders (system32 and syswow64 as im using a 64 bit system) quite a bit to do if you have to go down this road but rest assured im sure it will sort out your problem

    kyzer

    T
    TGusBo
    Participant
    July 20, 2013

    Since the last update this has became a serious problem. Same as Shendue since updating FF and Flash. I am mostly running Facebook apps and all of them have the problem. When running 2 simultanous its a garantee for failure, espacially when 1 of them is loading.

    https://crash-stats.mozilla.com/report/index/f21e5180-b1e6-4f93-bf88-56e632130720

    https://crash-stats.mozilla.com/report/index/07cedff4-c043-46e1-af48-bfad42130719

    https://crash-stats.mozilla.com/report/index/ed7cace1-be8c-4c66-924b-6989f2130719

    Regards TGusBo.

    T
    TGusBo
    Participant
    July 21, 2013

    A clean Firefox profile seems to help quite a bit, thanks.

    M
    MarkPetrick777Author
    Known Participant
    July 21, 2013

    I did a clean Firefox Profile as you see in my posts earlier in this Discussion. I am still having the same problem after I did a clean Firefox Profile.

    S
    Shendue
    Participant
    June 19, 2013

    I'm experiencing the very same problem.

    Here's a link to the most recent crashes:

    https://crash-stats.mozilla.com/report/index/619efde0-cabb-43fc-8a06-40ca92130619

    https://crash-stats.mozilla.com/report/index/1d67883b-c897-4760-a58d-f38ec2130619

    It keeps happening since i updated firefox and flash to the respective last versions. Didn't install anything else.

    The error occurs when i open a page during normal navigation, even with a single window opened. Seems to happen while Firefox, according to the info showed on the bottom of the page, is loading something that uses flash from a website, like a banner or some kind of animation in the page.

    Also noticeable that Youtube videos pretty often won't start until a few seconds and sometimes i even have to reload the page for them to start.

    chris.campbell
    chris.campbell
    Legend
    May 29, 2013

    Could you go to "about:crashes" in Firefox's addressbar and copy/paste the most recent submitted report ID links?  In addition, if you can go to "about:support" and paste the entire contents of the page that might also help.

    M
    MarkPetrick777Author
    Known Participant
    May 30, 2013

    What do you mean by the recent submitted report ID links? Like the last couple of days? What? Let me know. I appreciate it. Thanks.

    chris.campbell
    chris.campbell
    Legend
    May 30, 2013

    The top 5 most recent report ID's should do

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