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Participant
March 26, 2018
Question

Shockwave flash object take a long time to load a page

  • March 26, 2018
  • 1 reply
  • 341 views

Hello,

When I open some pages where the Shockwave Flash Object is needed it takes a long time to load that page(over 1 minute) it just hangs and I get notification "mypage" isn't responding. When I disable Shockwave flash object everything loads fast. I use IE 11. I've tried updating my audio, graphics drivers also disabled hardware acceleration and also enabled ActiveX filtering but no luck. Can somebody suggest me any ideas how to solve this issue?

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1 reply

jeromiec83223024
Inspiring
March 26, 2018

Is it one specific page that uses Flash, or all pages that use Flash?

To give you any useful advice, I'm going to need to know more about your computer, browser, and the affected content:

https://forums.adobe.com/thread/1195540

Participant
March 27, 2018
  • Your operating system & version - Windows 10 Enterprise Build 14393
  • Your web browser(s) & version- IE 11 11.2068.14393
  • Your Flash Player version - 28.0.0.161

When I load pages where flash object is needed I receive no error just "page" isn't responding and after about 1 minute (more or less) it loads. It's occurring on all pages which uses flash

jeromiec83223024
Inspiring
March 29, 2018

Flash Player has a large enough distribution that we pretty much see everything that can go wrong.  You've got a unique set of symptoms, which is weird in and of itself.

I can't think of a good reason for why the page would hang.  The hang notification suggest that there's probably also a lot of CPU usage happening at the same time, implying that it's actually doing stuff, and not just waiting for something to timeout.  I have no idea what it would be doing that would cause it to hang for a minute.  That's truly strange.

Is this is a work computer?  I'm wondering if it has to do with a Group Security Policy or other enterprise-specific configuration that might be unique to your environment. 

Can you give me a couple links that reproduce this for you?

Do you have the same problem in Firefox or Chrome?