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Participant
April 29, 2015
Question

Shockwave player is either busy or has stop working...this happens all the time. How can I correct this problem?

  • April 29, 2015
  • 2 replies
  • 1115 views

Every five minutes or so I keep getting warning signs that Shockwave player is either busy or has stopped working do I want to continue or stop plugin.  How can I fix this problem?  I have refreshed firefox. I have uninstalled and re-installed and still this problem persists.

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    2 replies

    jeromiec83223024
    Community Manager
    Community Manager
    May 28, 2015

    The dialog that you're describing is called the Slow Script Dialog, and we display it when we see Flash content using an inordinate amount of CPU time.  If you're on a slow machine, or using content that's not written well, we'll throw this dialog instead of letting the content make Flash unresponsive.

    If you haven't rebooted since you started running into this, that's a fantastic place to start.

    If you're using lots of simultaneous tabs, or doing a lot of multitasking, you might try doing less stuff in parallel to see if you encounter the dialog less frequently

    pwillener
    Legend
    May 14, 2015

    Can you post a link to where this happens?  A screenshot may help as well: https://forums.adobe.com/thread/1070933

    Also your operating system and Shockwave Player version?

    Participating Frequently
    May 26, 2015

    I have the same issues as the original poster. This happens at work under Windows 7. This happens at home with Windows 8. It happens all over the web. It happens with Firefox, Chrome and IE. I have the latest version of all software installed. The Windows 8 box is brand new and the Adobe products are a few of the first things I installed.

    The message is always in a pop-up box "Shockwave Flash may be busy, or it may have stopped responding. You can stop the plugin now, or you can continue to see if the plugin will complete." Most times I get Continue or Stop Plugin buttons... occasionally I see a button to debug the code.

    Why does this happen everywhere regardless of PC, browser, and operating systems?

    Thanks....

    Paul

    pwillener
    Legend
    May 27, 2015

    PAUL SIMON wrote:

    "Shockwave Flash may be busy, or it may have stopped responding. You can stop the plugin now, or you can continue to see if the plugin will complete."

    We haven't heard anything back from the o/p; but your message is clearly from Flash Player, not Shockwave Player.