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BruceFeuillette
Participant
July 15, 2016
Answered

Silent Autoupdate failed

  • July 15, 2016
  • 2 replies
  • 1168 views

Hello !

Everything was fine until version 19.0.0.185. After installing this version, the autoupdate don't work.

Nothing has changed in our infrastructure. We proceed like we do usually : deleting the content from pub\flashplayer\update\current\sau and putting the fp_background_update.cab content into. It was working well before.

currentmajor.xml content

<version>

<Player major="22" majorBeta="22"/>

</version>

mms.cfg content

AutoUpdateDisable=0

SilentAutoUpdateEnable=1

SilentAutoUpdateServerDomain=flash.internalserver.com

Flashinstall.log

2016-7-15+7-47-42.373 [info] 1628 flash.internalserver.com

2016-7-15+7-47-42.374 [info] 1629 flash.internalserver.com

2016-7-15+7-47-42.375 [info] 1614

2016-7-15+7-47-42.375 [info] 1615

2016-7-15+7-47-42.377 [info] 1618

2016-7-15+7-47-42.378 [info] 1619 1063

2016-7-15+7-47-42.399 [info] 1628 flash.internalserver.com

2016-7-15+7-47-42.401 [info] 1629 flash.internalserver.com

2016-7-15+7-47-42.402 [info] 1614

2016-7-15+7-47-42.403 [info] 1615

2016-7-15+7-47-42.404 [info] 1618

2016-7-15+7-47-42.406 [info] 1608

2016-7-15+7-47-42.407 [info] 1612

2016-7-15+7-47-42.409 [info] 1620

Nothing more. The Events Manager don't have entries for Flash or something else.

This topic has been closed for replies.
Correct answer BruceFeuillette

Ok, I eventually got it...

The self signed certificate on IIS has expired on november but we missed it.

I had to use SelfSSL in the IIS resource toolkit to create a new certificate until 2043. I should be retired at that time !

The tough part was to update the GPO to install this new certificate in the computer store. I completely forgot it.

Now it's running fine and Flash is up-to-date on my computer. The others 360 PCs will do it later

Thanks for the registry trick that lead to a better log !

2 replies

BruceFeuillette
BruceFeuilletteAuthorCorrect answer
Participant
July 15, 2016

Ok, I eventually got it...

The self signed certificate on IIS has expired on november but we missed it.

I had to use SelfSSL in the IIS resource toolkit to create a new certificate until 2043. I should be retired at that time !

The tough part was to update the GPO to install this new certificate in the computer store. I completely forgot it.

Now it's running fine and Flash is up-to-date on my computer. The others 360 PCs will do it later

Thanks for the registry trick that lead to a better log !

_maria_
Legend
July 15, 2016

Treat. Glad you were able to resolve the issue and everything is working now.

ridhij4208356012135538
Adobe Employee
Adobe Employee
July 15, 2016

Hi,

Which version fp_background_update.cab are you using? Please try with the latest 22.0.0.210 build. If still you are facing some issues let us know.

Thanks!

BruceFeuillette
Participant
July 15, 2016

I think it's the latest, I've downloaded it this morning from this page : Distribution d'Adobe Flash Player | Adobe

Flash Player 22.0.0.209 (Mac & Win NPAPI & PPAPI); 22.0.0.210 (Win ActiveX)

ridhij4208356012135538
Adobe Employee
Adobe Employee
July 15, 2016

The Logs in the screenshot do not have much information. None of the codes is representing an error.

Could you please add SilentAutoUpdateVerboseLogging=1 entry in the mms.cfg file, delete the FlashInstall.log file and retry. Please provide the FlashInstall.log file. You can upload the same, by going through the instructions provided How to share a document

Thanks!