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needflashhelp
Participant
January 26, 2009
Question

siteinfo.sol file path too long

  • January 26, 2009
  • 3 replies
  • 1214 views
Hopefully someone here can help with this problem. First, I'm running Windows XP Pro. Every night I do an automatic backup of my C: drive to an external hard drive (Maxtor) using Maxtor's backup software, EMC Retrospect Express HD 2.0. However, the backup quits when it tries to write a particular Flash file because the file path is too long. The file at the end of the path is siteInfo.sol and it is in a folder that is nested within 13 other folders. The file path is:

C:/Documents and Settings/[my username]/Application Data/Macromedia/Flash Player/#Shared Objects/5WGFZ2N2/assets.cobalnitra.com/teams/repository/export/535/e93087b291004840/b0003ba76d6c7/535e9308/7b291004840b0003ba76d6c7.swf

From the "teams" folder on down through the nesting, there are no other files in any of the folders. The simplest solution would be to delete the "teams" folder, and thus all of the folders within it and the siteInfo.sol file, but I need to know if these folders (from "teams" on down) and this file are necessary for the operation of Flash Player. If they are, does anyone have another solution? I could go into the backup program and manually designate that every folder and file on my C: drive other than these be backed up, but that's a pain. I would love to call Adobe technical support, but there is no phone support for the free version of Flash Player.

Thanks in advance for any help that anyone can provide.

Todd Serota
    This topic has been closed for replies.

    3 replies

    jeromiec83223024
    jeromiec83223024
    Inspiring
    August 6, 2019

    Adobe doesn't offer free technical support for free products.  For products that we charge money for, we do provide direct technical support.  We also provide this user-to-user forum as a courtesy for users of our free offerings.

    There are a whole lot of reasons to stop using Windows XP.  I'll spare you the lecture, but if you're doing anything sensitive with the machine (banking, healthcare, etc.), please stop for your own sake.  Identity theft sucks, and it can be expensive.  Move to a modern 64-bit operating system and browser.  If you need recommendations for cheap/free options, I'm happy to share some.

    I think your instinct about just excluding this folder is right.  Just don't back up anything under C:/Documents and Settings/[my username]/Application Data/Macromedia/Flash Player/#SharedObjects/... That data gets blown away every time you clear your browser cache, so it's by no means precious.

    johnvalter88
    johnvalter88
    Participant
    August 2, 2019

    Try " LongPathTool " is also useful in situations where you see these error messages:

    Cannot read from source file or disk, there has been a sharing violation,

    cannot delete file or folder, the file name you specified is not valid or too long,

    the source or destination file may be in use and many other file managing errors that you encounter in your computing use.

    A
    Anonymous
    February 3, 2009
    Todd,

    This is a Flash Shared Object that was written to your machine by cobalnitra.com. It's like a 'cookie' inside of Flash. You can safely get rid of it, though you might lose perhaps some saved game settings (or something saved by cobalnitra.com).

    Basically if that site is something you use a lot and does something important to you, then keep it. Otherwise you can delete everything under the #Shared Objects folder.
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